Remote Connectivity Manager - Travel Tech
About the Role
We're hiring a Remote Connectivity Manager to join our dynamic team at Agoda. As a Remote Connectivity Manager, you'll play a crucial role in enhancing our connectivity partnerships and improving customer experiences. This position is perfect for someone passionate about travel and technology.
What You'll Do
- Manage strategic connectivity partner accounts, ensuring operational excellence and technical support.
- Collaborate with cross-functional teams to drive initiatives that enhance Agoda's business performance.
- Analyze data and metrics to identify opportunities for improvement in connectivity services.
- Foster relationships with global hotel chains and other key partners to enhance our offerings.
- Lead projects aimed at optimizing partner integrations and improving customer satisfaction.
Requirements
- 3-5 years of experience in a connectivity or partnership management role.
- Strong understanding of the travel industry and technology integration.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make data-driven decisions.
- Experience working in a remote environment and managing teams across different time zones.
Nice to Have
- Experience with data analytics tools and software.
- Knowledge of hotel management systems and APIs.
- Fluency in multiple languages.
What We Offer
- Competitive salary and performance-based bonuses.
- Flexible work hours and remote work opportunities.
- Health and wellness benefits.
- Professional development and training opportunities.
- A vibrant and inclusive company culture that values innovation and collaboration.
This Remote Connectivity Manager position at Agoda offers a unique opportunity to impact the travel tech industry while enjoying flexible work arrangements and a competitive salary.
Who Will Succeed Here
Strong proficiency in data analysis tools such as SQL and Tableau to derive actionable insights from connectivity data, ensuring strategic decisions are data-driven.
Proven experience in managing remote partnerships effectively, utilizing tools like Slack and Asana for seamless communication and project management across different time zones.
In-depth understanding of the travel technology landscape, including familiarity with APIs and GDS systems, allowing for effective collaboration with partners and stakeholders.
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