Remote AWS Technical Architect - AI & Cloud Solutions
About the Role
Join NeuraFlash, Part of Accenture, as a Remote AWS Technical Architect and redefine the future of business through the power of AI and groundbreaking technologies. In this role, you will have the opportunity to work with cutting-edge solutions, integrating Salesforce Einstein, Service Cloud Voice, and Amazon Connect to revolutionize workflows and elevate customer experiences.
What You'll Do
- Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers.
- Conduct technology assessments and audits to identify the need for transitioning to the CCaaS AWS Connect Platform, enhancing agent experience and productivity.
- Facilitate business process reviews to identify customer requirements and processes.
- Educate customers on the value proposition of AWS and how it can transform their operations.
- Collaborate with a team of experts passionate about pushing boundaries in AI and cloud technologies.
- Develop advanced AI-powered bots and streamline business operations using the latest generative AI technologies.
- Drive innovation at scale by leveraging your expertise in AWS architecture.
- Participate in the continuous improvement of our AI solutions and customer engagement strategies.
Requirements
- 5+ years of experience as an AWS Technical Architect or similar role.
- Strong understanding of AWS services, particularly Amazon Connect.
- Experience with Salesforce integration and AI technologies.
- Proven track record of successful project delivery and customer satisfaction.
- Excellent communication and interpersonal skills to educate and engage customers.
- Ability to conduct technology assessments and audits effectively.
- Strong problem-solving skills and a customer-centric mindset.
Nice to Have
- Experience with generative AI technologies and their application in business.
- Familiarity with cloud security best practices.
- Certifications in AWS or Salesforce.
What We Offer
- Competitive salary ranging from $140,000 to $180,000 annually.
- Fully remote work environment with flexible hours.
- Opportunity to work with cutting-edge technologies and innovative projects.
- Collaborative and supportive team culture.
- Professional development opportunities and access to training resources.
- Health benefits and wellness programs.
- Work-life balance with generous PTO policies.
This role offers a unique opportunity to work at the forefront of AI and cloud technology with a leading company. Competitive salary and remote flexibility make it attractive.
Who Will Succeed Here
Deep expertise in AWS services such as Lambda, S3, and EC2, with hands-on experience in building scalable cloud architectures for AI applications, particularly using Amazon Connect and Salesforce integrations.
Proactive self-starter with strong problem-solving skills, capable of working independently in a remote environment while effectively managing multiple client projects and deadlines.
A strategic mindset with a focus on customer success, leveraging AI technologies to design innovative solutions that enhance user experiences and drive business outcomes.
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