Remote Account Manager - Join a Global Team

About the Role

We are excited to announce an opening for a Remote Account Manager at Ergeon! As a key member of our Sales Department, you will play a crucial role in guiding residential homeowners through their property enhancement journeys. This Remote Account Manager position offers the opportunity to work with a globally distributed team while making a significant impact on customer satisfaction and revenue growth.

What You'll Do

• Manage leads from qualification to close, ensuring a smooth delivery of service.
• Conduct outbound communications via calls, SMS, and email to engage potential customers.
• Respond promptly to inbound inquiries through emails and texts, providing exceptional customer service.
• Utilize consultative selling techniques to understand customer needs and offer tailored solutions.
• Build and maintain trust with clients, fostering long-term relationships.
• Continuously learn and improve your sales techniques to enhance customer interactions.
• Collaborate with the team to share insights and strategies that drive success.
• Contribute to the overall growth and success of Ergeon by achieving sales targets.

Requirements

• 2-5 years of experience in sales or account management, preferably in a remote setting.
• Strong communication skills, both verbal and written.
• Proven track record in consultative selling and customer relationship management.
• Ability to work independently and as part of a distributed team.
• Familiarity with CRM tools and sales software.
• Passion for home improvement and understanding of the residential customer journey.
• Commitment to continuous learning and personal development.

Nice to Have

• Experience in the home improvement or construction industry.
• Knowledge of digital marketing strategies.
• Fluency in additional languages.

What We Offer

• Competitive salary ranging from $60,000 to $80,000 per year.
• Fully remote work environment with flexible hours.
• Opportunities for professional development and continuous learning.
• A supportive and collaborative team culture.
• Health and wellness benefits.
• Access to cutting-edge technology and tools.
• Work with a company that has a stellar Net Promoter Score (NPS) of 73.
• Join a team that has completed over 20,000 home improvement projects.