Regional Director (Head of Stores) - Retail Management
About the Role
We are seeking a Regional Director (Head of Stores) remote to lead all aspects of store performance, field leadership, and operational execution across our growing multistate, multi-brand retail footprint. As a key member of the Leadership Team, the Regional Director is responsible for ensuring that every store delivers exceptional client experiences, consistently meets or exceeds KPIs, and operates in alignment with company core values.
What You'll Do
- Own end-to-end store performance outcomes across all brands: revenue, conversion, AOV, client experience, vacancy rate, time-to-fill, and talent development & retention.
- Lead, coach, and develop field leadership, ensuring strong performance management, accountability, and growth.
- Build and implement scalable programs and operating models, partnering with executive leadership to shape store strategy and standards that enable consistent execution.
- Drive disciplined execution of productivity standards and expense control to support profitable growth.
- Leverage data and performance insights to identify trends, diagnose root causes, and drive corrective action across stores at scale.
Requirements
- Bachelor’s degree in business administration or related field.
- Minimum of 7-10 years progressive field leadership experience with at least 2 years of Regional Director experience for a multi-unit retailer.
- Experience leading District Managers and geographically dispersed teams in retail or high-touch specialty environments.
- Strong understanding of store operations, KPIs, performance management, and client experience.
- Proficient in core communication and change management tools.
Nice to Have
- Prior bridal, luxury, or specialty retail experience preferred.
- Flexibility to travel up to 50%.
What We Offer
- Competitive salary range of $120,000 to $150,000 per year.
- Opportunity to work with a passionate team dedicated to delivering exceptional experiences.
- Remote work flexibility.
- Comprehensive benefits package including health and wellness programs.
- Professional development opportunities to grow your career.
This role offers a unique opportunity to lead a growing retail brand as a Regional Director, focusing on exceptional client experiences and operational excellence.
Who Will Succeed Here
Proven experience in utilizing data analysis tools like Tableau or Power BI to drive store performance metrics and enhance client experience across multiple retail locations.
Strong adaptability to remote work environments, demonstrating self-motivation and effective virtual team leadership while cultivating a culture of accountability and performance management.
Strategic mindset with a focus on change management, capable of implementing new operational processes and technologies that improve efficiency and align with Luxe Brands' core values.
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