Receptionist - Hospitality Industry

About the Role

We are looking for a passionate Receptionist to join our team in the hospitality industry. As a Receptionist, you will play a crucial role in providing exceptional customer service and ensuring a welcoming environment for our guests. This Receptionist position offers an exciting opportunity to grow within a rapidly expanding company with over 30 years of experience.

What You'll Do

• Welcome and inform clients about our services and offerings.
• Manage reservations using our internal hotel software.
• Handle payments and invoicing efficiently.
• Communicate effectively with tour operators and online platforms.
• Conduct tours of the residence for potential guests.
• Propose and optimize commercial services offered by the residence.

Requirements

• Passion for customer service and client satisfaction.
• Background in hospitality with prior experience as a Receptionist.
• Proficient in computer skills; knowledge of Protel is a plus.
• Fluent in spoken and written English.
• Strong interpersonal skills and team spirit.

Nice to Have

• Experience in a similar role within the hospitality sector.
• Additional language skills.
• Familiarity with hotel management systems.

What We Offer

• Personalized career development and quality training.
• Opportunities for advancement and mobility within the group.
• A pleasant work environment with a human-scale approach.
• Quality integration into the team.
• A shared common goal focused on teamwork and well-being.