Principal Conversation Designer - Remote Opportunity
About the Role
Join Blink UX as a Principal Conversation Designer, a pivotal role that allows you to shape the future of AI-driven interactions in a remote capacity. As a Principal Conversation Designer, you will lead the conversation design strategy for AI and automated experiences, ensuring that every interaction is meaningful and user-centric.
What You'll Do
- Drive conversation design strategy for AI and automated experiences, ensuring alignment with brand voice and tone.
- Define and evolve voice, tone, and personality guidelines that resonate with users.
- Leverage research, analytics, and usability insights to optimize conversational journeys.
- Create scalable frameworks and reusable patterns across platforms to enhance user experience.
- Design dialogue flows, scripts, and interaction models for chatbots and virtual assistants.
- Ensure clarity, inclusivity, accessibility, and customer-first language standards in all designs.
- Collaborate closely with Product, UX, Research, and Engineering teams to deliver high-quality conversational experiences.
- Lead cross-functional workshops to align on user needs and business goals.
Requirements
- 7+ years of experience in UX writing, content design, or conversational design.
- A strong portfolio demonstrating expertise in AI conversation or UX content design.
- Deep understanding of human-centered design principles and practices.
- Experience collaborating across Product, Engineering, and Research teams.
- Familiarity with designing for GenAI, LLMs, or AI-driven systems.
- Knowledge of prompt engineering and conversation modeling is preferred.
- Leadership experience, including mentoring or coaching designers, is a plus.
Nice to Have
- Experience in UX research and analytics interpretation.
- Strong skills in conversation flow mapping and dialogue scripting.
- Proficiency in content strategy and information architecture.
What We Offer
- Competitive salary ranging from $140,000 to $160,000 per year.
- Flexible remote work options to suit your lifestyle.
- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.
- Engagement with leading companies and innovative projects.
This Principal Conversation Designer role at Blink UX offers a unique opportunity to lead AI-driven interactions while working remotely. With a competitive salary and a focus on collaboration, it's an attractive position for experienced designers.
Who Will Succeed Here
Proven expertise in Human-Centered Design principles, with hands-on experience in tools like Figma and Adobe XD for prototyping and user testing.
Strong ability to create detailed conversation flow maps and dialogue scripts, demonstrating a deep understanding of user intent and context, especially in AI-driven environments.
A proactive mindset with a focus on continuous improvement in content strategy and prompt engineering, leveraging user research to iteratively enhance conversational interfaces.
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