Part-Time Billing & Order Operations Specialist - Remote

About the Role

We are seeking a dedicated Part-Time Billing & Order Operations Specialist to join our dynamic team remotely. In this role, you will play a crucial part in ensuring billing accuracy and order management, contributing significantly to our operations in the HealthTech sector. As a Billing & Order Operations Specialist, you will collaborate closely with management, sales, and delivery teams to streamline processes and enhance customer satisfaction.

What You'll Do

• Manage billing operations, ensuring accuracy and integrity of data.
• Coordinate order processing and fulfillment to meet customer needs.
• Collaborate with cross-functional teams to resolve billing discrepancies.
• Utilize digital tools and CRM systems to track and manage billing activities.
• Support accounts receivable processes and ensure timely payments.
• Conduct root cause analysis to identify and rectify billing issues.
• Assist in fraud detection and prevention measures.
• Provide exceptional customer service to enhance client relationships.

Requirements

• 1-2 years of experience in billing, order management, or related fields.
• Familiarity with SaaS billing systems and digital tools.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in CRM software and Microsoft Office Suite.

Nice to Have

• Experience in the HealthTech industry.
• Knowledge of accounts receivable processes.
• Understanding of online payment systems.

What We Offer

• Flexible working hours tailored to your schedule.
• Opportunity to work remotely or in a hybrid model.
• Engagement in a fast-growing and innovative environment.
• Collaboration with a strong and ambitious team.
• Short decision-making processes that empower your contributions.
• Professional growth opportunities in the HealthTech sector.