Operations Manager - Remote Position for AI Startup

About the Role

We’re building an AI notepad that helps teams get to the point faster. As Granola grows, we’re looking for an Operations Manager remote to own the operational foundations that keep the company compliant, efficient, and easy to work at.

This is a broad, hands-on role. You’ll move between finance, compliance, people operations, and general business operations, digging into messy, complex problems, turning ambiguity into clear plans, and seeing projects through to completion.

You’ll work closely with our Operations team and collaborate with engineering, marketing, legal, and leadership.

What You’ll Do

• Own and improve Granola’s operational and compliance foundations.
• Manage vendor and tooling processes including evaluation, onboarding, and contract renewals.
• Support with policy reviews and implementation (e.g., privacy, security, HR policies).
• Drive cross-functional projects end-to-end, coordinating with marketing, engineering, legal, and security.
• Define project scopes, gather requirements, run cost/benefit analyses, and keep everyone on track.
• Build and maintain operational spreadsheets and dashboards.
• Analyze usage, cost, and performance data; turn messy data into clear recommendations.
• Improve core people operations processes including contracts, benefits, payroll inputs, and immigration workflows.
• Automate processes and document workflows for scalability.

Requirements

• 4–7 years of experience in operations, business ops, people ops, compliance ops, or a strong generalist role.
• Experience in a startup environment (20–100 people) with comfort in low structure and high ambiguity.
• Proficiency in Excel/Sheets and strong numerical skills.
• Excellent project management skills with the ability to coordinate across multiple stakeholders.
• Detail-oriented and persistent, with a proactive approach to problem-solving.

Nice to Have

• Experience with GDPR, SOC 2, or similar frameworks.
• Experience building or improving finance processes.
• Experience automating workflows between tools (e.g., HRIS, ATS).
• Exposure to international teams or US benefits.

What We Offer

• Competitive salary slightly above market rates.
• Equity options available.
• Relocation assistance for candidates moving to London.
• A collaborative and innovative work environment.
• Opportunity to work with a talented team in a bright, spacious office near Old Street.