Operations Coordinator - Remote

About the Role

We are seeking an enthusiastic and detail-oriented Operations Coordinator to join our team in a fully remote capacity. As an Operations Coordinator, you will play a crucial role in ensuring smooth operations and effective communication across various departments. This Operations Coordinator remote position offers the opportunity to work with a supportive team while managing logistics and operational tasks that are vital to our success.

What You'll Do

• Coordinate daily operations and logistics to ensure efficiency and effectiveness.
• Manage scheduling, calendar management, and project coordination across teams.
• Facilitate communication between departments to enhance collaboration and problem resolution.
• Assist in onboarding new team members and support HR coordination activities.
• Provide exceptional customer service and support to clients, addressing inquiries and resolving issues.
• Utilize tools such as Microsoft Office Suite, Google Sheets, and HubSpot for operational tasks.
• Monitor and report on operational performance metrics to identify areas for improvement.
• Support payroll management and facility management tasks as needed.

Requirements

• 2-5 years of experience in operations coordination or a related field.
• Strong communication skills, both written and verbal, with a focus on client-facing operations.
• Proficient in Microsoft Office Suite and Google Sheets.
• Experience with project coordination and logistics management.
• Ability to work independently and manage multiple tasks effectively.
• Critical thinking and problem-solving skills are essential.
• Bilingual candidates are encouraged to apply.
• Experience in customer service and support is a plus.

Nice to Have

• Familiarity with UX/UI design principles.
• Experience with WordPress for operational tasks.
• Knowledge of freight brokerage and transportation operations.

What We Offer

• Competitive salary in USD, estimated between $60,000 and $80,000 annually.
• Remote work flexibility with a supportive team environment.
• 10+ business days of paid time off to ensure work-life balance.
• All necessary equipment will be provided for remote work.
• Opportunities for professional development and growth.
• Working hours from 08:00 to 17:00 EST.