Lead .NET Support Engineer - Remote (Mulesoft, SQL, Azure)

About the Role

We are seeking a Lead .NET Support Engineer to join our dynamic team in a fully remote capacity. As a Lead .NET Support Engineer, you will play a pivotal role in ensuring the stability and performance of our applications built on Mulesoft, SQL, and Azure. This position offers an exciting opportunity to lead a team while working with cutting-edge technologies in a supportive and inclusive workplace culture.

What You'll Do

• Lead and mentor a team of support engineers, providing guidance on best practices in .NET development and technical support.
• Manage and resolve complex technical issues related to Mulesoft, SQL, and Azure environments.
• Collaborate with cross-functional teams to enhance application performance and user experience.
• Implement and maintain cloud infrastructure solutions that support our applications.
• Conduct software testing and troubleshooting to ensure high-quality deliverables.
• Engage in consultative selling to understand customer needs and provide tailored solutions.
• Utilize advanced technologies and tools to streamline support processes and improve efficiency.
• Participate in community and social responsibility initiatives to foster a positive company culture.

Requirements

• 5+ years of experience in .NET development and support, with a strong focus on Mulesoft, SQL, and Azure.
• Proven leadership skills with experience managing technical support teams.
• Strong understanding of cloud environments and infrastructure, particularly in Azure.
• Experience with REST APIs, C#, and .NET Core.
• Excellent communication skills and a customer-centric approach.
• Ability to analyze data and provide insights using tools like Tableau.
• Experience in software testing and development methodologies.
• Knowledge of DevOps practices and tools is a plus.

Nice to Have

• Familiarity with additional programming languages such as Java or Python.
• Experience in customer engagement and consultative selling.
• Certifications in cloud technologies or project management.

What We Offer

• Competitive salary with potential bonuses based on performance.
• Comprehensive benefits package including health and wellness options.
• Opportunities for career growth and professional development.
• Flexible work environment that promotes work-life balance.
• Access to advanced technology and tools to enhance your work.
• Supportive and inclusive workplace culture that values diversity.
• Employee discounts on Comcast services.
• Engagement in community and social responsibility initiatives.