KYB Operations Analyst - Remote

About the Role

We are looking for a KYB Operations Analyst - Remote to join our team at MoonPay. In this role, you will play a crucial part in ensuring compliance and operational excellence as we expand our customer onboarding processes. As a KYB Operations Analyst, you will help shape the future of payments and the decentralized economy.

What You Will Do

• Conduct thorough KYB reviews for MoonPay partners, including information gathering, documentation verification, and risk assessment in line with internal policies and regulatory requirements.
• Analyze complex corporate structures to identify beneficial owners and ensure compliance with KYB and AML regulations.
• Perform adverse media and risk screenings, assessing potential financial crime, reputational, and regulatory exposure.
• Review partner business models and products to ensure alignment with MoonPay’s internal compliance guidelines.
• Provide timely, professional support to corporate customers on onboarding and compliance-related queries.
• Partner closely with Compliance, Legal, and Enterprise Sales teams to manage escalations and resolve high-risk or complex cases.
• Act as a KYB subject matter expert and escalation point for customer-facing teams.
• Develop, document, and continuously improve KYB processes by identifying inefficiencies and driving data-backed improvements.
• Support KYC onboardings and conduct Enhanced Due Diligence (EDD) where required.
• Contribute to project work, training initiatives, and enablement of teammates or BPO partners as needed.

Requirements

• 1+ years of hands-on experience in corporate onboarding, with strong knowledge of KYB, KYC, and AML regulations.
• Experience working in fintech, crypto, or Web3 environments, with an understanding of the associated regulatory landscape.
• Strong research, investigative, and analytical skills, with high attention to detail and sound risk judgment.
• Ability to analyze corporate structures and beneficial ownership, and clearly document findings and decisions.

Nice to Have

• Experience performing or supporting Enhanced Due Diligence (EDD) on higher-risk corporate entities.
• Exposure to working with cross-functional teams such as Legal, Sales, or Risk in regulated environments.
• Experience in customer support or customer-facing operational roles, particularly handling onboarding, compliance, or verification-related queries.

What We Offer

• Competitive salary package.
• Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay.
• Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards.
• Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off).
• Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours.
• Private Healthcare benefits: To protect you and your loved ones.
• Enhanced parental leave: So you can spend more time with your loved ones without a second thought.
• Annual training budget: We support your training journey every step of the way.
• Home office setup allowance: Create the home office of your dreams.
• Remote working allowance: Those working fully remotely get a little extra for utilities.

Join us as a KYB Operations Analyst - Remote and help us build a fairer, more open financial system. Apply now!