Head Waiter/​Waitress - Electric House X Speedboat Bar

About the Role

At Soho House, we are seeking a dedicated Head Waiter/Waitress to join our Electric House X Speedboat Bar team. This role is essential in delivering exceptional dining experiences for our members and guests. As a Head Waiter/Waitress, you will oversee service operations on the floor, ensuring that staff are well-guided and professional while maintaining the high standards that reflect the identity of our club. This position offers a unique opportunity to work in a vibrant environment where you can showcase your skills and passion for hospitality.

What You'll Do

• Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
• Take accurate food and drink orders, accommodating any allergies or dietary needs.
• Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
• Provide knowledgeable recommendations on menu items, including food and drink pairings.
• Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
• Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
• Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
• Support seamless payment through card, the Soho House App, or House Pay.
• Uphold discretion and professionalism, especially when serving VIPs and PWKs.
• Lead and supervise the daily service on the restaurant floor, ensuring seamless and elevated guest experiences.
• Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.

Requirements

• 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position.
• Excellent food and beverage knowledge, including wine service.
• Strong interpersonal and leadership skills with a hands-on approach.
• Confident, polished, and professional demeanor.
• Exceptional communication and organizational skills.
• Familiarity with POS systems and reservation software.

What We Offer

• Weekly Pay.
• Team meal whilst on shift prepared by our chefs.
• Soho Friends Membership.
• 50% Team discount on Food & Drink, 7 days a week.
• Staff Room Rates.
• Health Cash Plan (option to up to 2 additional dependents).
• Dental Plan (option to add up to 2 additional dependents).
• Birthday Day Off after 1 year of continuous service.
• Up to 50% Staff Discount on Cowshed & Soho Home.
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions.
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events, and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up for.