Merivale08.03.26
AI SCORE 7.5

Front of House Roles - Exciting New Venue Opening

$60K–$80K/year

About the Role

Join us as we launch Jimmy’s Falafel, a vibrant new venue in Paddington, Australia! We are seeking enthusiastic individuals for Front of House roles to deliver exceptional service in a high-energy environment. This is a fantastic opportunity to be part of a dynamic team and contribute to the exciting atmosphere of our new restaurant.

What You'll Do

  • Provide warm and genuine hospitality to all guests, ensuring a memorable dining experience.
  • Work collaboratively with the kitchen and bar staff to maintain high standards of service.
  • Assist in the setup and breakdown of the venue, ensuring cleanliness and organization.
  • Engage with customers, taking orders and providing menu recommendations.
  • Participate in training sessions to enhance your skills and knowledge about food and beverages.

Requirements

  • Previous experience in a hospitality role is preferred but not mandatory.
  • A passion for food and beverage, with a desire to learn and grow in the industry.
  • Ability to thrive in a fast-paced, high-tempo environment.
  • Strong communication skills and a positive attitude.
  • Willingness to work flexible hours, including evenings and weekends.

Nice to Have

  • Experience in bar or wait staff roles.
  • Knowledge of cocktail preparation and wine service.
  • Certifications in food safety or first aid.

What We Offer

  • 25% staff discount across 90+ Merivale venues.
  • Exclusive monthly perks and staff-only rewards.
  • Access to premium wines at staff pricing through the Merivale Staff Cellar.
  • Unlimited career growth with endless development opportunities.
  • Professional training through the Merivale Academy, including leadership and performance courses.
  • Confidential wellbeing and mental health support through the Employee Assistance Program.
  • Employee Referral Program with rewards for bringing great talent to our team.
Why This Job7.5 of 10

This role offers an exciting opportunity to join a new venue in Paddington, with great benefits and a vibrant work culture. Perfect for those passionate about hospitality.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Ability to multitask and remain calm under pressure while handling food safety and cocktail preparation, ensuring compliance with health regulations.

Strong enthusiasm for customer engagement, demonstrating a genuine passion for hospitality that aligns with the vibrant atmosphere of a new venue like Jimmy’s Falafel.

A proactive mindset with a willingness to learn from experienced team members and adapt quickly to the fast-paced environment of a restaurant opening.

Learning Resources

Customer Service Skills Trainingcourse

Career Path

Front of House Staff(Now)Shift Supervisor(1-2 years)Venue Manager(3-5 years)

Market Overview

Market Size 2024
$450B
Annual Growth
10.5%
AI Adoption in Customer Service
75%
Investment in Customer Experience Tech
+45%
Labour Demand for Customer Service Roles
+20%
Avg Salary for Junior Customer Service Roles
$38K

Skills & Requirements

Required
Customer ServiceTeamworkCommunication
Growing in Demand
Emotional IntelligenceData AnalysisDigital Communication Tools
Declining
Traditional Telephony SystemsBasic Email Communication

Domain Trends

Rise of AI Chatbots
By 2025, 90% of customer interactions will be managed by AI, reducing the need for traditional customer service roles.
Omni-channel Support
75% of customers expect consistent experiences across channels, pushing companies to adopt integrated customer service platforms.
Personalization in Customer Service
70% of customers prefer personalized service, leading to increased investment in CRM technologies that enhance customer interactions.

Industry News

Loading latest industry news...

Finding relevant articles from the last 6 months

All job postings are automatically gathered by algorithms. We do not review or verify listings, be careful when applying and do not sign-in with iCloud or Google services.