Director of Partner Management - Remote Position

About the Role

We are seeking a Director of Partner Management - Remote to join our team at Paxos. In this role, you will own strategic relationships with major crypto brokerage customers post-launch, solving complex challenges around product adoption and revenue growth. As a key player in our mission to modernize financial infrastructure, you will drive the instant movement of assets in a trustworthy way.

What You'll Do

• Drive revenue growth through upsells (new features, assets, markets) and cross-sells (new products) for assigned accounts.
• Develop and execute strategic account plans to expand customer relationships.
• Partner with Solutions Engineering and Technical Support to ensure successful customer integrations.
• Monitor customer health metrics and provide regular business reviews.
• Serve as the primary point of escalation for customer needs.

Requirements

• 8+ years of account management experience in enterprise SaaS/fintech/financial services.
• Track record of growing enterprise client relationships and hitting revenue targets.
• Strong technical acumen with the ability to understand API integrations.
• Experience managing complex stakeholder relationships.
• Excellent project management and communication skills.

Nice to Have

• Experience in the crypto or blockchain industry.
• Familiarity with financial regulations and compliance.
• Previous experience in a startup environment.

What We Offer

• Competitive salary with an OTE range of $208,447 - $245,232.
• Remote work flexibility, allowing you to work from anywhere.
• Comprehensive health benefits and wellness programs.
• Opportunities for professional development and growth.
• A dynamic and inclusive company culture.