Customer Team Member - Night Shift (Part-Time)

About the Role

We are seeking a dedicated Customer Team Member - Remote to join our team at Co-op. This part-time position offers a unique opportunity to provide exceptional service to our customers while working flexible night shifts. As a Customer Team Member, you will play a crucial role in ensuring a positive shopping experience for our community.

What You'll Do

• Deliver friendly and thoughtful service, putting customers first in everything you do.
• Collaborate with your colleagues to solve problems and enhance the shopping experience.
• Maintain store safety and legality by keeping shelves stocked and ensuring pricing accuracy.
• Assist in introducing new products and services, sharing experiences with your team.
• Engage with your local community through various activities and events.

Requirements

• Must be 18 years or older due to shift requirements.
• A genuine care for the needs of customers and members.
• Strong interpersonal skills to build positive relationships.
• A positive approach to change and problem-solving.
• Flexibility to work a variety of shifts, including weekends.

Nice to Have

• Previous customer service experience.
• Ability to work in a fast-paced environment.
• Interest in community engagement and activities.

What We Offer

• Competitive pay of £18.05 per hour, including London allowance and night shift premium.
• 31 days holiday (pro rata for part-time colleagues).
• Pension scheme with up to 10% employer contributions.
• Access to virtual healthcare services for you and your family.
• 30% discount on all Co-op products in-store.
• Full, paid training and dedicated support for personal development.
• Employee assistance service available 24/7.
• Cycle-to-work scheme to promote healthy commuting.

Join Co-op and be part of a team that values inclusivity and diversity. We are committed to creating a workplace where everyone feels they belong. If you are interested in this Customer Team Member - Remote position, apply now!