Talantix.io
velpTEC•04.03.26
AI SCORE 8.5

CRM & Commerce Manager - Remote Position

$80K–$100K/year
RemoteE-commerce
CRM Systems•Shopify•Zoho•Data Analysis•Performance Marketing•SEO•A/B Testing•Digital Marketing

About the Role

We are seeking a skilled CRM & Commerce Manager to join our dynamic team in a remote capacity. In this role, you will oversee our customer relationship management strategies and optimize our e-commerce operations. As a CRM & Commerce Manager remote position, you will have the flexibility to work from anywhere while contributing to our growth and success.

What You'll Do

  • Develop and implement CRM strategies to enhance customer engagement and retention.
  • Manage e-commerce platforms, ensuring optimal performance and user experience.
  • Analyze data to drive performance marketing initiatives and conversion optimization.
  • Collaborate with cross-functional teams to align marketing and sales efforts.
  • Utilize tools like Shopify and Zoho to streamline operations and improve efficiency.
  • Conduct A/B testing and analyze results to refine marketing strategies.
  • Oversee content creation and digital marketing campaigns to boost brand visibility.
  • Support customer support initiatives and enhance communication strategies.

Requirements

  • 3+ years of experience in CRM management or e-commerce operations.
  • Proficiency in using CRM systems and digital marketing tools.
  • Strong analytical skills with experience in data analysis and performance metrics.
  • Excellent communication skills and a collaborative mindset.
  • Experience with SEO and digital marketing strategies.

Nice to Have

  • Familiarity with AI applications in CRM and marketing.
  • Experience in subscription management and product management.
  • Knowledge of technical SEO and web performance optimization.

What We Offer

  • Flexible working hours and the possibility to work from home.
  • High level of responsibility and hands-on mentality with diverse challenges.
  • Free access to internal training programs with annual educational days.
  • Access to fitness and wellness options through EGYM Wellpass.
  • Support for social engagement with additional vacation days for volunteer work.
  • Company pension scheme and health insurance.
  • Fun and camaraderie in a team-oriented culture with regular team events.
Why This Job8.5 of 10

This remote CRM & Commerce Manager position offers a unique opportunity to lead e-commerce strategies while enjoying flexible working conditions and a supportive team culture.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficiency in CRM systems like Zoho and Shopify, with a data-driven mindset to analyze customer behavior and optimize marketing strategies.

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Strong understanding of performance marketing techniques and A/B testing methodologies, enabling the candidate to effectively enhance e-commerce operations.

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Self-motivated and adaptable in a remote work environment, with the ability to manage time efficiently and maintain productivity without direct supervision.

Learning Resources

→Zoho CRM User Guideguide
→Shopify Fundamentals Coursecourse
→A/B Testing: The Complete Guidearticle

Career Path

CRM & Commerce Manager(Now)→Senior CRM Strategist(1-2 years)→Director of E-commerce Operations(3-5 years)

Market Overview

Market Size 2024
$66B
Annual Growth
12.5%
AI Adoption in CRM
45%
Investment in CRM Technologies
+30%
Labour Demand for CRM Roles
+25%
Avg Salary for CRM Managers
$85K

Skills & Requirements

Required
CRM SystemsShopifyZoho
Growing in Demand
Marketing Automation (e.g., HubSpot, Marketo)Customer Data Platforms (CDPs)Predictive Analytics
Declining
Traditional Email MarketingBasic HTML/CSS for Email Templates

Domain Trends

Increased Integration of AI in CRM
45% of CRM users are adopting AI tools to enhance customer interactions and automate processes, streamlining performance marketing efforts.
Shift to Omnichannel Customer Experience
70% of customers expect a seamless experience across multiple channels, leading to a 30% increase in demand for integrated CRM solutions that support omnichannel strategies.
Focus on Data Privacy and Compliance
With 60% of consumers concerned about data privacy, companies are investing heavily in compliance tools, driving a 20% increase in demand for CRM systems that prioritize security and data governance.

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