Cloud Systems Engineer - Remote Opportunity at Zone & Co

About the Role

We are looking for a talented Cloud Systems Engineer to join our remote team at Zone & Co. As a Cloud Systems Engineer remote, you will play a critical role in managing and optimizing our cloud infrastructure, ensuring that our systems are reliable, scalable, and secure. This is an exciting opportunity to work with a modern tech stack and make a significant impact on our operations.

What You’ll Do

• Manage endpoint lifecycle using Jamf and Microsoft Intune, including enrollment, configuration profiles, security policies, patching, and compliance reporting.
• Deliver white-glove onboarding and offboarding, ensuring all hardware, systems, and access are provisioned securely and efficiently.
• Procure employee hardware and peripherals, and manage asset inventory and lifecycle tracking.
• Coordinate global shipping and logistics for employee devices, replacements, and returns.
• Design, deploy, and maintain AWS and Azure cloud environments.
• Architect and maintain integrations across SaaS platforms using Workato or similar iPaaS tools.
• Lead automation initiatives to improve system reliability and reduce manual IT and support tasks.
• Monitor and troubleshoot endpoint, application, network, and infrastructure performance issues.
• Create and maintain technical documentation, onboarding guides, and self-service resources.
• Partner with Security, DevOps, People Ops, and Business teams to align IT services with organizational needs.
• Participate in an on-call rotation for after-hours and weekend emergency support as required.
• Configure and troubleshoot SSO using Microsoft Entra ID (Azure AD) or Okta.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related technical field (or equivalent experience).
• 5+ years of hands-on experience supporting and managing Windows and macOS environments in a professional setting.
• 3 years of experience managing endpoints using Jamf or Microsoft Intune.
• 3 years of experience administering Google Workspace and Microsoft 365 (Office 365).
• Level 2 and Level 3 support for Windows and macOS endpoints, corporate applications, and collaboration platforms.
• Self-motivated with a proactive approach to identifying and solving problems.
• Customer-focused mindset with a dedication to delivering quality service.

Nice to Have

• AWS Certified Solutions Architect / SysOps Administrator.
• Microsoft Certified: Azure Administrator Associate / Azure Solutions Architect.
• CompTIA Network+ / Security+ certification.
• Experience integrating with compliance platforms (Vanta, Drata).

What We Offer

• Flexible remote work environment with a focus on work-life balance.
• Comprehensive benefits designed to enrich your life beyond the workplace.
• Opportunities for professional growth and development.
• Collaborative and inclusive company culture.
• Engagement in innovative projects that make a difference.