Business Development Manager - Remote Opportunity

About the Role

We are excited to announce an opening for a Business Development Manager remote position at Phoenix Software. This role is pivotal in driving our digital transformation initiatives within the UK, empowering organizations to innovate with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.

What You'll Do

• Act as the subject matter expert for Managed Services and Professional Services, providing deep technical and commercial knowledge to support sales opportunities.
• Partner with Sales Executives and Account Managers to effectively position service offerings, tailoring value propositions to customer needs.
• Join customer calls and meetings as the expert, helping sales colleagues—especially junior team members—navigate complex questions and objections.
• Coach and mentor Sales Executives and Account Managers, developing their understanding of service offerings, best-practice messaging, and sales techniques.
• Lead sales enablement initiatives, including delivering training sessions, creating collateral, and equipping the sales team with tools to effectively sell services.
• Support the creation of proposals, scoping documents, and solution outlines, ensuring accuracy and alignment with service capabilities.
• Collaborate with delivery and operations teams to stay current on service capabilities, updates, and delivery models.
• Identify opportunities to grow services revenue, advising sales teams on cross-sell and upsell opportunities.
• Ensure sales alignment with service strategy, offering feedback to product and services leadership on customer trends and competitive insights.
• Contribute to the continuous improvement of sales processes, supporting consistency and quality across all service-related opportunities.

Requirements

• Experience in a similar product marketing role, ideally within another Managed Service Provider (MSP) environment.
• Deep understanding of sales processes, methodologies, go-to-market strategies, and the ability to articulate strong product/service value propositions with clear competitive differentiation.
• Able to translate complex or technical service offerings into simple, compelling customer outcomes, with strong commercial awareness covering pricing strategies, forecasting, margin considerations, and pipeline analysis.
• Acts as the primary SME for sales teams, product teams, and leadership, with proven ability to influence stakeholders, guide decision-making, and build strong cross-functional relationships across marketing, product, operations, and delivery.
• Strong analytical capabilities, including the ability to interpret sales metrics, pipeline data, and performance trends to identify opportunities, remove friction, and shape strategic deals and proposals.
• Excellent communication skills, able to simplify complex concepts, create compelling sales materials, and deliver high-impact presentations to internal and external audiences.
• Proficient with CRM systems (especially Microsoft Dynamics 365) and comfortable using sales enablement tools, analytics platforms, and modern collaboration technologies.

What We Offer

• Flexible remote work options with a requirement for weekly visits to our Pocklington HQ.
• Comprehensive benefits package including health and wellness programs.
• Opportunities for professional development and training.
• A supportive and inclusive company culture that values diversity.
• Engaging work environment with a focus on innovation and teamwork.

At Phoenix, we believe that a diverse team is a successful team. If you’re excited about this Business Development Manager remote role, we encourage you to apply even if you don’t meet every single requirement. We want to hear from you!