Assistant Manager - Hospitality Focus

About the Role

We are seeking a passionate Assistant Manager to join our team at Fego Ascot. In this Assistant Manager remote position, you will play a vital role in supporting the daily operations of our restaurant, ensuring excellent service and a welcoming atmosphere for our guests.

What You'll Do

• Support the daily operation of the restaurant, ensuring smooth service and guest satisfaction.
• Lead the team during busy service periods, fostering a collaborative and energetic environment.
• Host guests and ensure a warm, welcoming atmosphere that reflects our hospitality values.
• Manage rotas and team organization to optimize service efficiency.
• Support stock control and conduct weekly stock takes to maintain inventory accuracy.
• Monitor sales, labor, and operational KPIs to achieve business goals.
• Ensure service standards and quality are consistently high throughout the restaurant.
• Support team training, development, and coaching to enhance staff performance.
• Assist in managing busy trading periods and events, such as Royal Ascot Week.
• Maintain strong communication between kitchen and floor teams to ensure seamless operations.

Requirements

• Previous experience as a Supervisor or Assistant Manager in a restaurant or café.
• Confidence in leading a team during busy service and solving problems quickly.
• Strong communication and leadership skills, with the ability to motivate others.
• Organized with good planning and time management abilities.
• Proactive and able to work independently while contributing to a team environment.
• A passion for hospitality and enhancing the guest experience.

Nice to Have

• Experience in high-volume restaurant settings.
• Knowledge of stock control and inventory management.
• Familiarity with hospitality software and systems.

What We Offer

• Competitive salary plus TRONC (tips).
• Free food and drinks while on shift.
• Staff discounts when dining with friends and family.
• Flexible working patterns, including weekends.
• Training and development opportunities for career growth.
• A supportive team environment that values your contributions.

Why Join Fego?

At Fego, we believe hospitality is about creating moments that matter. If you are passionate about hospitality, enjoy working in a fast-paced environment, and want to grow your career with a supportive team, we would love to hear from you. Join the Fego family and help us make people a little happier every day.