AI Staff Engineer - Voice AI & Agentic Systems (Remote)
About the Role
We are seeking an experienced AI Staff Engineer - Voice AI & Agentic Systems to join our team remotely. In this role, you will lead high-impact Voice AI initiatives at an enterprise scale, focusing on cutting-edge AI and CCaaS problems that have a real-world impact on healthcare. As an AI Staff Engineer, you will collaborate with senior leaders across Product, Security, and Engineering to build systems that matter—used by customers and partners every day.
What You'll Do
- Lead the design and implementation of Voice AI systems, ensuring they meet the needs of our clients and partners.
- Develop and optimize AI models and algorithms for natural language understanding (NLU) and speech-to-text (STT) applications.
- Collaborate with cross-functional teams to integrate AI solutions into existing products and services.
- Conduct research on the latest advancements in Voice AI and machine learning to drive innovation.
- Ensure the security and reliability of AI systems through best practices in systems engineering and site reliability engineering.
Requirements
- 5+ years of experience in AI systems engineering, with a focus on Voice AI technologies.
- Strong expertise in machine learning, natural language processing (NLP), and large language models (LLMs).
- Proficiency in programming languages such as Python and Node.js.
- Experience with cloud platforms like AWS, GCP, or Azure.
- Knowledge of API architecture and infrastructure as code.
Nice to Have
- Experience in healthcare technology or customer service applications.
- Familiarity with Kubernetes and system administration.
- Leadership experience in guiding teams through complex projects.
What We Offer
- Competitive salary range of $140,000 - $180,000 per year.
- Opportunity to work on impactful projects in the healthcare sector.
- Collaborative work environment with senior leadership.
- Remote work flexibility and a focus on work-life balance.
- Comprehensive benefits package including health, dental, and vision insurance.
This remote AI Staff Engineer role offers a competitive salary and the chance to lead innovative Voice AI projects in the healthcare sector.
Who Will Succeed Here
Proficient in Python and Node.js with hands-on experience in building scalable AI applications, particularly in Voice AI and NLP technologies, enabling rapid development and deployment of machine learning models.
Demonstrates strong self-motivation and discipline to thrive in a fully remote work environment, effectively managing time and deliverables while collaborating asynchronously with cross-functional teams.
Possesses a strategic mindset with a deep understanding of cloud services (AWS, GCP, Azure) and container orchestration (Kubernetes), enabling the design of robust, scalable systems that address complex healthcare challenges.
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