Technical Writer - Product Documentation for Logistics Platforms

About the Role

Alpega is looking for a Technical Writer to help translate the evolving capabilities of our digital logistics platforms into documentation that is clear, accurate, and actionable for both customers and integration partners. This Technical Writer remote position is crucial as our platform ecosystem continues to evolve rapidly, and we are establishing a documentation function that can scale in step with ongoing development.

What You'll Do

• Develop and maintain technical documentation for Alpega platform capabilities, APIs, and workflows.
• Produce structured, task-oriented content supporting onboarding, integration, and operational usage.
• Review and refine documentation contributed by engineers and product teams for consistency and correctness.
• Improve information architecture, discoverability, and navigation based on platform usage patterns.
• Coordinate documentation priorities in line with product releases and roadmap initiatives.
• Define and uphold documentation standards, terminology, and style guidelines.
• Serve as the primary documentation liaison between Product, Engineering, and Customer Service.
• Champion AI-supported documentation processes to improve coverage and time-to-publish.

Requirements

• Minimum 3 years in a Technical Writing or Developer Documentation role.
• Familiarity with documentation-as-code environments (Git, Markdown, static site generators).
• Experience documenting APIs (OpenAPI / Swagger is a strong advantage).
• Excellent written English (near-native level).
• Strong stakeholder engagement skills across technical and business teams.
• Comfortable working in close collaboration with Product Managers and Engineering teams.
• Experience with modern documentation platforms and publishing pipelines.
• Hands-on usage of AI-assisted writing and automation tools.

Nice to Have

• Analytical mindset with an interest in measuring documentation impact.

What We Offer

• A culture built on transparency, excellence, and personal development.
• A competitive salary package.
• Health insurance.
• Monthly allowance.
• Permanent contract.
• Hybrid work model: 3 days in office / 2 days home office.

Join us as a Technical Writer remote and help us transform logistics while contributing to a greener, more connected supply chain. If you require any additional support with your application, reach out to the Talent Acquisition specialist for this position, so we can make arrangements for you. Good luck with your application! We look forward to hearing from you.