Technical Program Manager - Payments (Remote)

About the Role

Whatnot is seeking a dedicated Technical Program Manager for Payments to join our dynamic team. This is a full-time remote position based in the USA, where you will play a crucial role in overseeing and enhancing our payment systems. As a Technical Program Manager, Payments, you will ensure that our payment processes are efficient, secure, and scalable, contributing to the overall success of our platform.

What You'll Do

• Lead cross-functional teams to deliver payment solutions that meet business objectives.
• Manage the entire project lifecycle from initiation to completion, ensuring timely delivery of payment features.
• Collaborate with engineering, product, and operations teams to define requirements and prioritize projects.
• Analyze payment data to identify trends and opportunities for improvement.
• Develop and maintain project documentation, including timelines, budgets, and status reports.
• Communicate effectively with stakeholders to keep them informed of project progress and challenges.
• Implement best practices in project management and payment processing.
• Drive continuous improvement initiatives to enhance payment efficiency and user experience.

Requirements

• 3+ years of experience as a Technical Program Manager or similar role, preferably in payments or financial technology.
• Strong understanding of payment processing systems and technologies.
• Proven track record of managing complex projects with multiple stakeholders.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make data-driven decisions.
• Familiarity with Agile methodologies and project management tools.
• Strong problem-solving skills and attention to detail.

Nice to Have

• Experience with e-commerce platforms or marketplaces.
• Knowledge of regulatory requirements related to payments.
• Certifications in project management (PMP, Scrum Master, etc.).

What We Offer

• Competitive salary ranging from $190,000 to $250,000 annually.
• Flexible remote work environment.
• Comprehensive health benefits and wellness programs.
• Opportunities for professional development and growth.
• Collaborative and inclusive company culture.
• Access to cutting-edge technology and tools.
• Generous paid time off and holiday schedule.