Supervisor - Remote Opportunity in Hospitality

About the Role

We are seeking a dedicated Supervisor to join our team at SOHO Coffee Co. This remote opportunity allows you to work collaboratively with our store manager and team to fulfill our vision of providing honest, good mood food and expertly crafted coffee. As a Supervisor, you will embody our mission of ensuring that good is always served, creating welcoming environments for our customers.

What You'll Do

• Lead and motivate your team to deliver exceptional customer service, ensuring that every customer feels valued.
• Champion SOHO brand standards and maintain high product quality throughout your shifts.
• Demonstrate our company values by being consistently good, proud to serve, and making a positive impact on customers' days.
• Manage shift operations effectively, ensuring a smooth workflow and a happy team.
• Foster a positive work environment that encourages teamwork and collaboration.

Requirements

• Excellent front-of-house skills and a passion for customer service.
• Great attention to detail and the ability to thrive in a fast-paced environment.
• A willingness to learn and a genuine love for the hospitality industry.
• Experience in a high-volume food and drink business is a plus, but not required.
• Strong interpersonal skills and the ability to connect with both customers and team members.

Nice to Have

• Previous supervisory experience in the hospitality sector.
• Knowledge of coffee and beverage preparation.
• Ability to adapt to changing situations and work flexibly.

What We Offer

• A competitive salary ranging from £30,000 to £35,000 per year.
• Flexible working hours to support a healthy work/life balance.
• A supportive team environment where your contributions are valued.
• Opportunities for professional growth and development.
• Being part of a community-focused company that values fairness and respect.