Talantix.io
Talkdesk•01.03.26
AI SCORE 8.5

Staff Product Designer - AI Solutions (Remote)

$120K–$150K/year
RemoteAI & Product Design
Interaction Design•Information Architecture•Systems Design•AI Product Design•Prototyping•User Research

About the Role

We are seeking a Staff Product Designer - AI to join our innovative team at Talkdesk. This remote position allows you to shape the future of customer experience automation through AI. You will be a senior individual contributor, focusing on designing AI-powered products that enhance user interactions.

What You'll Do

  • Lead end-to-end design for complex, AI-driven product initiatives, ensuring alignment across multiple teams.
  • Translate strategic problems into clear frameworks, user journeys, and interaction patterns.
  • Collaborate with Product and Engineering leadership to define long-term vision and success metrics for AI products.
  • Utilize generative AI and other AI tools throughout the design process, maintaining a human-centered approach.
  • Design responsible AI experiences that prioritize transparency and user control.
  • Drive the evolution of the Talkdesk Design System for AI surfaces, ensuring scalability and cohesion.
  • Facilitate workshops and design sprints to align teams around AI opportunities.
  • Mentor junior designers, enhancing their skills in design quality and strategic impact.

Requirements

  • 8+ years of experience in designing digital products for B2B SaaS.
  • Deep mastery of interaction design and systems design for complex workflows.
  • Proven experience designing AI-enhanced products such as conversational interfaces and automation tools.
  • Strong understanding of modern AI concepts and their application in user experiences.
  • Exceptional visual storytelling and communication skills.
  • Experience in leading cross-functional initiatives and aligning stakeholders.
  • Proficiency with modern design and prototyping tools.

Nice to Have

  • Experience with generative AI tools and workflows.
  • Familiarity with accessibility standards in design.
  • Background in UX research and analytics.

What We Offer

  • Competitive salary and benefits package.
  • Flexible remote work environment.
  • Opportunities for professional growth and mentorship.
  • Inclusive company culture that values diversity and innovation.
  • Access to cutting-edge AI tools and technologies.
Why This Job8.5 of 10

This role offers a unique opportunity to lead AI product design at Talkdesk, a recognized leader in customer experience automation. Enjoy competitive compensation and a flexible work environment.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Deep understanding of AI product design principles, particularly in creating user-centric interactions using tools like Figma or Sketch, and familiarity with AI technologies such as machine learning algorithms and natural language processing.

→

Strong experience in prototyping and user research methodologies, with a proactive approach to gathering user feedback through tools like UserTesting or Lookback, to iteratively refine design solutions.

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Ability to thrive in a fully remote environment, demonstrating self-motivation and time management skills to manage complex projects independently while collaborating effectively with cross-functional teams.

Learning Resources

→Interaction Design Foundation - Interaction Design Coursecourse
→MDN Web Docs - Information Architecturearticle
→Coursera - AI For Everyonecourse

Career Path

Staff Product Designer - AI Solutions(Now)→Lead Product Designer - AI Solutions(1-2 years)→Principal Product Designer - AI Strategy(3-5 years)

Market Overview

Market Size 2024
$12.5B
Annual Growth
14.2%
AI Adoption in Design
55%
Investment in AI Design Tools
+120%
Labour Demand for Product Designers
+30%
Avg Salary for Staff Product Designers
$130K

Skills & Requirements

Required
Interaction DesignInformation ArchitectureSystems Design
Growing in Demand
User Experience (UX) DesignData-Driven DesignService Design
Declining
Flash AnimationTraditional Graphic Design

Domain Trends

Increased Use of AI in Design
AI tools are being integrated into design workflows, with 55% of designers adopting AI for tasks such as prototyping and user testing.
Focus on Inclusive Design
Over 70% of design teams are prioritizing accessibility and inclusive design practices, reflecting a growing demand for products that cater to diverse user needs.
Remote Collaboration Tools Surge
The use of remote collaboration tools has increased by 80% in design teams, enabling seamless workflows and communication among distributed teams.

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