Solutions Engineer - Remote UK Position

About the Role

Embrace is hiring a full-time Solutions Engineer - Remote to join our dynamic team. This role offers the opportunity to work remotely from the UK, allowing you to collaborate with a diverse group of professionals while contributing to innovative solutions in the B2B SaaS space.

What You'll Do

• Act as a technical expert and primary point of contact for clients, ensuring successful implementation of solutions.
• Collaborate with the sales team to understand customer requirements and tailor solutions accordingly.
• Provide product demonstrations and training to clients, showcasing the features and benefits of our solutions.
• Work closely with the engineering team to relay customer feedback and contribute to product improvements.
• Assist in troubleshooting and resolving technical issues, ensuring customer satisfaction.

Requirements

• 3+ years of experience as a Solutions Engineer or in a similar role.
• Strong understanding of B2B SaaS products and solutions.
• Excellent communication skills, both verbal and written.
• Proficiency in technical documentation and client presentations.
• Ability to work independently and manage multiple projects simultaneously.

Nice to Have

• Experience with cloud technologies and APIs.
• Familiarity with CRM tools and project management software.
• Knowledge of software development processes.

What We Offer

• Competitive salary range of $130,000 - $160,000.
• Flexible remote work environment.
• Opportunities for professional development and growth.
• Collaborative and inclusive company culture.
• Health and wellness benefits.