AI SCORE 8.5

Senior Salesforce Engagement Manager - Remote

$120K–$150K/year

About the Role

We are seeking a Senior Salesforce Engagement Manager - Remote to join our team at Orion Global Solutions. In this role, you will lead Salesforce projects, ensuring successful client engagement and satisfaction. Your expertise in Salesforce and project management will be critical in driving user adoption and delivering exceptional results.

What You'll Do

  • Oversee the implementation of Salesforce solutions, ensuring they meet client needs and expectations.
  • Lead cross-functional teams in project planning, execution, and delivery.
  • Develop strong relationships with clients, acting as their primary point of contact for all Salesforce-related inquiries.
  • Facilitate workshops and training sessions to promote user adoption and engagement.
  • Utilize Agile methodologies to manage project timelines and deliverables effectively.
  • Analyze project performance and provide insights to improve future engagements.
  • Collaborate with stakeholders to define project scope, objectives, and success criteria.
  • Stay updated on Salesforce best practices and emerging technologies to enhance service offerings.

Requirements

  • 5+ years of experience in Salesforce project management or engagement management.
  • Proven track record of successful Salesforce implementations.
  • Strong understanding of Agile methodologies and project management principles.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects simultaneously while maintaining attention to detail.
  • Experience in change management and user adoption strategies.
  • Salesforce certifications are a plus.

Nice to Have

  • Experience with AI integration in Salesforce.
  • Knowledge of ServiceNow and other SaaS platforms.
  • Familiarity with customer engagement strategies.

What We Offer

  • Competitive health coverage (medical, dental, vision).
  • Generous paid time off and wellness programs.
  • Work-life flexibility and community involvement opportunities.
  • Employee recognition and career development support.
  • A vibrant, supportive culture that values innovation and collaboration.
Why This Job8.5 of 10

This Senior Salesforce Engagement Manager role offers a unique opportunity to lead impactful projects in a fully remote setting. With competitive benefits and a supportive culture, it's an attractive position for experienced professionals.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Deep expertise in Salesforce architecture and customization, with hands-on experience in implementing Salesforce solutions that drive user adoption and client satisfaction, particularly in industries similar to technology and infrastructure.

Strong proficiency in Agile methodologies, capable of leading cross-functional teams in a remote environment, while effectively managing project timelines and client expectations.

Proven experience in change management strategies, with a consultative mindset that prioritizes understanding client needs and facilitating smooth transitions during Salesforce implementations.

Learning Resources

Salesforce Administrator Certification Guideguide

Career Path

Senior Salesforce Engagement Manager(Now)Salesforce Solutions Architect(1-2 years)Director of Salesforce Strategy(3-5 years)

Market Overview

Market Size 2024
$27.5B
Annual Growth
14.2%
AI Adoption
60%
Investment
+25%
Labour Demand
+30%
Avg Salary
$135K

Skills & Requirements

Required
SalesforceAgileProject Management
Growing in Demand
Salesforce LightningData AnalyticsCustomer Experience Management (CEM)
Declining
Salesforce ClassicVBScript

Domain Trends

Increased Demand for AI-Driven CRM
By 2025, 70% of CRM solutions will incorporate AI capabilities, enhancing user engagement and predictive analytics.
Shift to Remote Consulting Services
Remote consulting in the Salesforce ecosystem has grown by 50% since 2022, driven by the need for flexibility and efficiency.
Focus on User Adoption Strategies
Organizations are investing 40% more in change management and user adoption strategies, recognizing their critical role in successful Salesforce implementations.

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