Senior QA Manager - Remote Opportunity in Financial Services

About the Role

Join Blossom as a Senior QA Manager in this exciting remote opportunity! As a Senior QA Manager, you will play a pivotal role in enhancing the quality of our innovative financial services. With over 20 years of experience, Blossom is dedicated to supporting credit unions and their members by developing cutting-edge technology solutions. If you’re passionate about quality strategy, agile delivery, and cross-functional collaboration, we want to hear from you!

What You'll Do

• Own and define the overall QA strategy, aligned with product roadmaps and delivery plans.
• Lead, manage, and develop a QA organization of 30+ people, including QA Leads and senior contributors.
• Perform capacity planning, demand forecasting, and resource allocation across multiple teams and concurrent initiatives.
• Anticipate delivery and quality risks, proactively adjusting QA strategy, staffing, and priorities.
• Translate product roadmaps and delivery plans into clear QA execution models.
• Define test strategies for new products, large-scale enhancements, and complex integrations.
• Establish and monitor delivery-oriented quality metrics, such as release readiness, quality gates, and predictability.
• Partner closely with Product Managers, Engineering Leaders, Delivery Managers, and Scrum Masters to balance quality, speed, and risk.

Requirements

• 8–10+ years of experience in Software Quality Assurance within product development environments.
• 4–6 years of experience in QA leadership roles, supporting multi-team and multi-product delivery.
• Proven experience in QA capacity planning, forecasting, and roadmap alignment.
• Strong background collaborating with Product, Engineering, and Delivery leadership.
• Experience defining QA strategies for complex products, integrations, and large-scale releases.
• Solid understanding of agile frameworks (Scrum, Kanban, SAFe) and their impact on QA planning.
• Experience scaling QA processes in fast-growing or evolving organizations.
• Prior exposure to test automation concepts (hands-on automation development is not required).

Nice to Have

• ISTQB Advanced or Expert Level certifications.
• Experience in a multicultural environment.
• Familiarity with financial services industry.

What We Offer

• 100% Remote Work – Work from anywhere with flexibility and autonomy.
• Leadership Impact – Lead and shape a QA organization of 30+ people with real influence on product quality and delivery outcomes.
• Strategic Role – Partner closely with Product, Engineering, and Executive leadership on roadmap planning and delivery strategy.
• Growth & Learning – Support for continuous learning, certifications, and professional development.
• Stability & Long-Term Vision – Join a growing organization with a long-term product and delivery roadmap.
• High Ownership & Autonomy – Opportunity to build structure, scale processes, and leave a lasting impact.