Senior Product Manager - Guidance Experiences for Grainger

About the Role

We are seeking a Senior Product Manager to lead Grainger.com’s Guidance Experiences. In this Senior Product Manager remote role, you will own customer-facing experiences that help customers browse, evaluate, and confidently select the right products. You will set the strategy and roadmap across now, near, and next horizons, ensuring Grainger’s digital experience delivers the clarity, expertise, and helpfulness customers expect from our in-store experience.

What You'll Do

• Own and evolve product strategy for Guidance Experiences, establishing enterprise roadmaps to drive customer outcomes.
• Define and monitor success metrics across the roadmap, making data-informed decisions in ambiguous environments.
• Influence senior stakeholders through clear narratives connecting product strategy to business outcomes.
• Champion deep customer understanding and ensure data-driven insights drive prioritization and solution design.
• Identify novel opportunities and rethink approaches to unlock new value for customers and the business.
• Lead alignment across multiple cross-functional teams and business stakeholders, resolving conflicts and driving shared accountability.
• Balance speed, quality, and risk across initiatives to deliver maximum impact.
• Coach and mentor other product managers, raising product craft and execution quality.

Requirements

• Bachelor's Degree or equivalent experience required.
• 7+ years of Product Management or equivalent experience required.
• Demonstrated success leading complex, cross-team product initiatives.
• Strong strategic thinking and problem-solving skills.
• Advanced ability to use data, experimentation, and insights to guide decisions.
• Experience influencing senior leaders and executive stakeholders.
• Proven ability to operate effectively in high-ambiguity environments.
• Passion for developing others and elevating product practices.

Nice to Have

• Experience in B2B SaaS environments.
• Familiarity with e-commerce platforms.
• Knowledge of user experience (UX) design principles.

What We Offer

• Competitive salary range of $134,100 to $223,500 annually.
• Medical, dental, vision, and life insurance plans starting on day one.
• 18 paid time off (PTO) days annually and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan.
• Employee discounts, tuition reimbursement, and financial counseling services.
• Maternity support programs and up to 14 weeks paid leave for birth parents.
• Inclusive and accessible work environment with reasonable accommodations.