Senior Product Designer - Provider Experience (Remote)

About the Role

We are seeking a Senior Product Designer - Provider Experience (Remote) to join our innovative team at Octave. As a technology-enabled mental healthcare provider, we focus on delivering the highest-quality care possible. This role is crucial as it involves designing the tools and systems our providers use to deliver care effectively. You will lead design work for provider-facing workflows, ensuring that our clinicians have the best tools at their disposal.

What You'll Do

• Own provider-facing product areas from problem framing through shipped, measured outcomes.
• Translate clinical and operational complexity into clear workflows, information architecture, and interaction patterns.
• Partner with Product and Engineering teams to define scope, success metrics, and iteration plans.
• Facilitate working sessions that drive shared understanding and decision-making.
• Plan and run research with support from Research, including discovery, concept validation, usability testing, and post-launch feedback loops.
• Create user flows, prototypes, and high-fidelity designs with clear rationale and decision logs.
• Provide detailed handoff materials and collaborate with Engineering during the build to ensure design quality through launch.
• Use and extend the design system to raise quality and consistency across surfaces.
• Collaborate with Brand/Creative to ensure provider tools maintain Octave's brand aesthetic and standards, prioritizing clarity, trust, and clinical usability.
• Mentor other designers through critique, pairing, and practical guidance; contribute to team norms and craft standards.

Requirements

• 5+ years of professional product design experience for web and/or mobile.
• Experience designing for medical providers, healthcare organizations, or other regulated industries is a plus.
• Strong understanding of user-centered design principles and methodologies.
• Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite.
• Excellent communication skills and the ability to collaborate with cross-functional teams.
• Ability to work independently in a fully remote environment.

Nice to Have

• Experience with design systems and component libraries.
• Familiarity with accessibility standards and best practices.
• Knowledge of healthcare regulations and compliance.

What We Offer

• Competitive salary ranging from $120,000 to $150,000 per year.
• Fully remote work environment with flexible hours.
• Opportunities for professional development and mentorship.
• Health and wellness benefits.
• Collaborative and inclusive company culture.
• Access to cutting-edge design tools and technologies.