Sales Consultant - Retail Furniture (Remote Opportunity)

About the Role

Havertys is actively seeking a motivated Sales Consultant to join our dynamic team in the retail furniture industry. This role offers a unique opportunity to work remotely while assisting customers in selecting furniture that creates a warm and inviting home. As a Sales Consultant remote, you will play a crucial role in enhancing customer satisfaction and achieving sales goals.

What You'll Do

• Provide exceptional service to customers from initial contact through delivery and beyond.
• Utilize professional communication skills to establish relationships with a diverse clientele.
• Collaborate with our Interior Design Consultant to enhance customer selections and complete room looks.
• Offer expertise in products, services, and financing based on customer needs.
• Engage clients using Havertys' customer relationship management system for effective follow-up.
• Maintain knowledge of various furniture styles and products to better assist customers.

Requirements

• Excellent organizational skills with the ability to manage multiple customer communications simultaneously.
• Positive and engaging personality with a creative flair.
• Proficient in resolving customer objections and ensuring satisfaction.
• Familiarity with furniture styles preferred but not required.
• Computer proficiency, including email and MS Office; tablet/iPad operation preferred.
• High School diploma or GED required; college education or relevant retail experience preferred.

Nice to Have

• Experience in interior design.
• Previous retail experience, especially in a commissioned sales role.

What We Offer

• Comprehensive paid training program.
• Flexibility to draw pay between pay cycles with our Daily Pay Program.
• 401K program with a company match of 4%.
• Generous benefits package including medical, dental, and vision coverage.
• Paid time off including vacation, sick time, and personal days.
• Opportunities for advancement within the company.
• Substantial associate discount on quality merchandise.
• Bonus program for team member referrals.