Remote Solution Consultant - Customer Success Focus

About the Role

We are seeking a Remote Solution Consultant to join our dynamic team. In this role, you will leverage your expertise in SaaS solutions to enhance customer success and drive business outcomes. As a Remote Solution Consultant, you will be instrumental in collaborating with clients to understand their needs and provide tailored solutions that align with their business objectives.

What You'll Do

• Engage with clients to gather requirements and deliver customized solutions as a Remote Solution Consultant.
• Conduct solution demonstrations and presentations to showcase product capabilities.
• Collaborate with cross-functional teams to optimize processes and enhance service delivery.
• Utilize data-driven decision-making to inform solution development and implementation.
• Support the sales team in technical sales activities and pre-sales engagements.

Requirements

• 3+ years of experience in a solution consulting role, preferably in a SaaS environment.
• Strong understanding of cloud operations and automation technologies.
• Proficiency in Microsoft Dynamics 365 and Power Platform.
• Excellent communication and interpersonal skills to effectively engage with clients.
• Ability to work independently and manage multiple projects simultaneously.

Nice to Have

• Experience with AI and machine learning solutions.
• Familiarity with Snowflake and Google Cloud Platform.
• Previous experience in customer success or technical sales.

What We Offer

• A culture built on trust and accountability.
• Flexible Leave Paid Time Off policy to support work-life balance.
• Remote working opportunities that promote flexibility.
• Growth opportunities and support for professional development.
• An inclusive working environment that values diversity.