Talantix.io
Zócalo Health•11.03.26
AI SCORE 8.5

Remote Senior Account Manager - Community-Oriented Healthcare

$130K–$140K/year
RemoteHealthTech
Account Management•Healthcare•Medicaid•Strategic Growth•Relationship Management

About the Role

We're hiring a Remote Senior Account Manager to join Zócalo Health, a rapidly growing healthcare organization dedicated to serving underserved communities. In this role, you'll be instrumental in scaling our community-oriented primary care model, ensuring high-quality outcomes for our members.

What You'll Do

  • Lead high-complexity partnerships with California health plans, focusing on Medicaid and related services.
  • Drive renewal, expansion, and strategic growth across assigned plans.
  • Manage executive-level relationships and performance leadership across multiple service lines.
  • Collaborate with community organizations to deliver culturally competent care.
  • Utilize modern technology to enhance care delivery and member support.

Requirements

  • 5+ years of experience in account management, preferably in healthcare or related fields.
  • Strong understanding of Medicaid, CalAIM services, and Medicare/D-SNP.
  • Proven track record of managing complex partnerships and driving strategic growth.
  • Excellent communication and relationship-building skills.
  • Ability to work effectively in a remote environment.

Nice to Have

  • Experience with value-based care models.
  • Familiarity with community health organizations.
  • Advanced degree in healthcare administration or related field.

What We Offer

  • Competitive salary of $130,000-$140,000 per year.
  • Remote work flexibility with a supportive team environment.
  • Opportunities for professional growth and development.
  • Comprehensive benefits package.
  • Work in a mission-driven organization focused on improving healthcare access.
Why This Job8.5 of 10

This Remote Senior Account Manager position at Zócalo Health offers a competitive salary and the opportunity to make a significant impact in community healthcare. Join a mission-driven team focused on delivering culturally competent care.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Deep understanding of Medicaid policies and community health needs, enabling effective negotiation and partnership with California health plans.

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Proactive self-starter with a strong ability to manage multiple high-complexity accounts remotely, ensuring strategic growth and relationship management.

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Empathetic mindset focused on serving underserved communities, aligning personal values with Zócalo Health's mission to improve healthcare outcomes.

Learning Resources

→Account Management Fundamentalscourse
→Medicaid Basics: A Guide for Healthcare Providersguide
→Building Relationships in Account Managementarticle

Career Path

Remote Senior Account Manager - Community-Oriented Healthcare(Now)→Director of Account Management(1-2 years)→Vice President of Strategic Partnerships(3-5 years)

Market Overview

Market Size 2024
$25B
Annual Growth
12.5%
AI Adoption in Healthcare
45%
Investment in HealthTech
+35%
Labour Demand for Account Managers
+20%
Avg Salary for Senior Account Managers
$110K

Skills & Requirements

Required
Account ManagementHealthcareMedicaid
Growing in Demand
Data AnalyticsCustomer Relationship Management (CRM) ToolsHealthcare Compliance Knowledge
Declining
Traditional Sales TechniquesManual Reporting

Domain Trends

Increased Focus on Patient-Centric Care
Healthcare organizations are shifting towards patient-centric models, with 70% of companies prioritizing patient engagement strategies.
Rise of Telehealth Services
Telehealth adoption has surged, with a 38% increase in usage since 2020, creating new opportunities for Account Managers to develop strategic partnerships.
Integration of AI in Account Management
AI tools are being integrated into account management processes, with 60% of healthcare companies investing in AI solutions to enhance customer interactions.

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