Principal Product Researcher - Remote Opportunity

About the Role

We are seeking a Principal Product Researcher to join our team at lastminute.com, a leader in the European Travel-Tech industry. This remote position offers an exciting opportunity to shape the travel experiences of millions. You will be part of a dynamic team dedicated to enhancing the traveler’s journey through deep user insights.

What You'll Do

• Own the research practice and roadmap, defining and evolving research processes across the organization.
• Lead impactful studies by planning, conducting, analyzing, and presenting both generative and evaluative research.
• Embed research into workflows by partnering with cross-functional teams to ensure insights drive actionable outcomes.
• Centralize and synthesize insights from user research, behavioral analytics, and business inputs into a shared repository.
• Champion the customer by advocating for user needs in product discussions, ensuring decisions are grounded in user understanding.
• Shape research operations to increase visibility and accessibility of research across the company.
• Empower product teams by training and mentoring them in high-quality research practices.
• Develop scalable practices by creating playbooks and tools for self-service research.

Requirements

• Extensive hands-on experience in Product / UX Research, ideally within e-commerce or travel.
• Proven expertise in generative and evaluative research, translating insights into actionable outcomes.
• Fluency with AI tools to enhance UX research quality and efficiency.
• A pragmatic approach balancing methodological excellence with business needs.
• Experience mentoring cross-functional teams in research methods.
• Advanced proficiency in English; knowledge of additional languages is a plus.
• A naturally curious mindset, driven to uncover deep user insights.

Nice to Have

• Experience in leading a culture of continuous discovery within teams.
• Knowledge of travel industry trends and consumer behavior.

What We Offer

• An inclusive, friendly, and international work environment.
• Shorter working week (36 hours), with flexible working hours.
• Opportunity to work from anywhere for a defined period each year.
• Access to professional development training and e-learning platforms.
• 2 paid days off per year for volunteering purposes.
• Travel industry discounts and exclusive staff fares.
• Support during significant life moments with leave options.