Remote Practice Operations Manager - Healthcare Focus

About the Role

We are seeking a Remote Practice Operations Manager to join our dynamic team focused on enhancing healthcare operations. As a Remote Practice Operations Manager, you will play a crucial role in streamlining processes, ensuring compliance, and improving client engagement in the mental health sector. This is an exciting opportunity to work remotely and make a significant impact on family mental health care.

What You'll Do

• Oversee daily operations and ensure efficient service delivery in a remote environment.
• Manage provider onboarding processes and maintain compliance with healthcare regulations.
• Collaborate with cross-functional teams to optimize operational workflows and enhance client satisfaction.
• Utilize data analysis tools to track performance metrics and identify areas for improvement.
• Lead initiatives for process improvement and operational excellence within the organization.

Requirements

• 3-5 years of experience in operations management, preferably in healthcare or SaaS environments.
• Strong understanding of compliance, project management, and client engagement strategies.
• Excellent communication skills and ability to manage remote teams effectively.
• Proficiency in data analysis tools, AWS, and SQL is a plus.
• Demonstrated ability to drive operational improvements and enhance service delivery.

Nice to Have

• Experience in financial management and vendor management.
• Familiarity with product-led growth strategies.
• Knowledge of performance management systems.

What We Offer

• Remote-first work culture allowing you to work from anywhere with flexible hours.
• Growth opportunities to shape the future of family mental health care.
• Comprehensive benefits including flexible PTO, 401K match, parental leave, and quarterly mental health days.
• Join a mission-driven team passionate about improving lives.