Remote Loan Officer Assistant - Join a Supportive Team

About the Role

We are seeking a Remote Loan Officer Assistant to join our dynamic team at Heritage Bank. This role is pivotal in supporting Mortgage Loan Officers (MLOs) throughout the mortgage lending process. As a Remote Loan Officer Assistant, you will manage loan applications, ensure compliance with regulatory standards, and maintain effective communication with borrowers. This is a fantastic opportunity to work in a supportive environment dedicated to helping people succeed financially.

What You'll Do

• Process loan applications and manage documentation efficiently.
• Evaluate borrower eligibility and ensure compliance with mortgage guidelines.
• Assist MLOs with client communication and provide administrative support.
• Utilize loan origination systems and vendor tools effectively.
• Maintain strong organizational skills and attention to detail in managing multiple files.

Requirements

• 2+ years of experience in loan processing or a related mortgage/lending role.
• Proficiency in Encompass loan origination software is preferred.
• Familiarity with mortgage regulations, including TRID.
• Excellent verbal and written communication skills.
• Strong attention to detail and problem-solving abilities.

Nice to Have

• Experience in a customer service-oriented environment.
• Ability to work independently and collaboratively within a team.

What We Offer

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) and Employee Stock Ownership Plan (ESOP) retirement plans.
• Paid time off and holidays, along with paid volunteer days.
• A supportive work environment that encourages growth and impact.

Join us as a Remote Loan Officer Assistant and contribute to our mission of providing exceptional customer service while enjoying a fulfilling career!