Remote Field Service Technician - Warranty/​Repair (Western United States)

About the Role

We are seeking a Remote Field Service Technician specializing in Warranty and Repair for the Western United States. This role is an exciting opportunity to engage with innovative technology in the energy sector, focusing on mechanical and electrical systems. As a Remote Field Service Technician, you will be part of a dedicated team committed to sustainability and energy solutions, ensuring the highest quality of service for our clients.

What You'll Do

• Perform warranty and repair services on Jenbacher GAS engines, ensuring compliance with safety regulations and quality management standards.
• Engage in hands-on mechanical and electrical work, troubleshooting and maintaining equipment to optimize performance.
• Conduct field calibrations and installations, providing exceptional customer service throughout the process.
• Utilize Oracle ERP for managing service requests and documentation, ensuring accurate record-keeping.
• Collaborate with cross-functional teams to address technical issues and improve service delivery.

Requirements

• 3-5 years of experience as a Field Service Technician, with a strong focus on warranty and repair.
• Proficient in mechanical and electrical systems, with a solid understanding of EHS compliance.
• Excellent analytical skills and problem-solving abilities in a field service environment.
• Strong communication skills to effectively interact with customers and team members.
• Ability to work independently and manage time effectively while traveling within the Western United States.

Nice to Have

• Experience with robotic technologies and field calibration.
• Familiarity with energy solutions and sustainability practices.
• Additional certifications in mechanical or electrical engineering.

What We Offer

• Competitive salary ranging from $70,000 to $90,000 per year.
• Opportunity to work with cutting-edge technology in the energy sector.
• Comprehensive benefits package including health insurance and retirement plans.
• Flexible remote work environment with a focus on work-life balance.
• Continuous learning and professional development opportunities.