Remote Appointment Coordinator - Join the AirSculpt Team
About the Role
We are seeking a dedicated Remote Appointment Coordinator to join our innovative team at AirSculpt. As a Remote Appointment Coordinator, you will play a crucial role in our patient engagement process, helping to facilitate consultations for our cutting-edge body contouring treatments. This position offers the flexibility of remote work while contributing to a growing health tech company.
What You'll Do
- Conduct in-depth qualification on over 100 leads daily, adhering to our established lead process as outlined in our training manual.
- Utilize our CRM tool to engage with prospective patients through text, email, or phone communication, aiming to arrange in-clinic or virtual consultations.
- Establish and meet specific Key Performance Indicators (KPIs) or sales goals as part of your role.
- Handle additional tasks as assigned by management to ensure smooth operations.
Requirements
- At least 2 years of sales (preferably inside sales) or customer service experience.
- Ability to manage a large volume of outbound calls and chats (100+/day).
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team; self-motivated, adaptable, and positive attitude.
- Experience using a CRM tool.
- Proficiency in Microsoft Office and Google Suite.
- Full-time and weekend availability (Saturdays and/or Sundays as required).
- Bilingual preferred (English/Spanish).
Nice to Have
- Experience with Salesforce.
What We Offer
- Competitive salary range of $60,000 to $80,000 annually.
- Flexible remote work environment.
- Opportunities for professional development and growth within the company.
- Supportive team culture focused on innovation and excellence.
- Health and wellness benefits.
This Remote Appointment Coordinator position at AirSculpt offers a competitive salary, flexible work environment, and opportunities for professional growth in a leading health tech company.
Who Will Succeed Here
Proficient in using CRM tools such as Salesforce or HubSpot to manage patient interactions and track appointment schedules effectively.
Self-motivated and organized, with the ability to manage time efficiently in a remote setting, ensuring timely responses to patient inquiries and follow-ups.
Possesses a customer-centric mindset, demonstrating empathy and understanding in communications to enhance patient experience in a healthcare technology environment.
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