Product Designer (Web) - Remote Opportunity

About the Role

Kyivstar.Tech is looking for a Product Designer (Web) remote to evolve a high-traffic website and ship responsive experiences for both desktop and mobile. You’ll be embedded in a cross-functional product team and influence the product’s trajectory through evidence-based design.

What You'll Do

• Discover user needs through research and analytics, and translate insights into clear design directions.
• Frame problems with Product Management: hypotheses, scope, and success metrics.
• Apply Service Design thinking to keep the web experience cohesive within the end-to-end service and key handoffs.
• Align with adjacent teams (e.g., retail, contact center, operations) on handoffs and constraints.
• Collaborate daily with engineers and Product Management within the cross-functional product team to explore, evaluate, and refine solutions.
• Design responsive web experiences across desktop and mobile breakpoints: layout, content hierarchy, and interaction behavior.
• Shape and evolve the website information architecture (navigation, sitemap, taxonomy).
• Create core UX artifacts (user flows, wireframes, site maps) and prototypes to communicate structure and behavior.
• Plan and run usability tests, synthesize findings, and iterate designs based on evidence.
• Use and contribute to the design system (components/variants/tokens), and document key decisions and reusable patterns.

Requirements

• A minimum of 3 years in a UX/UI design role or related capacity.
• Strong experience designing responsive web interfaces for desktop and mobile; portfolio cases should demonstrate breakpoint thinking and information hierarchy.
• Hands-on experience using and contributing to design systems (components, variants, tokens, and guidelines).
• Practical understanding of product design processes (Discovery/Delivery).
• Strong Service Design mindset and practical use of tools (journey maps, service blueprints).
• Proficiency in Figma (Auto Layout, components, variants, and libraries).
• Experience with prototyping tools (e.g., Figma, Framer).
• Basic understanding of web accessibility (WCAG fundamentals) and web implementation constraints (HTML/CSS).
• Experience working within an Agile or Scrum development framework.
• English proficiency at an Intermediate level or above.

Nice to Have

• Fluent written and spoken Ukrainian.
• A foundational understanding of Customer Development is considered a significant advantage.

What We Offer

• Office or remote — it’s up to you. You can work from anywhere, and we will arrange your workplace.
• Remote onboarding.
• Performance bonuses for everyone (annual or quarterly — depends on the role).
• We train employees: with the opportunity to learn through the company’s library, internal resources, and programs from partners.
• Health and life insurance.
• Wellbeing program and corporate psychologist.
• Reimbursement of expenses for Kyivstar mobile communication.