Presales Lead/​Solution Architect - Remote

About the Role

We are seeking a Presales Lead/Solution Architect - Remote to join our team at Harrison.ai. This role is pivotal in our mission to redefine healthcare through advanced AI solutions. As a Presales Lead/Solution Architect, you will play a crucial role in supporting clinicians and enhancing patient care globally.

What You'll Do

• Provide expertise in the presales cycle to understand the customer’s environment and workflow to determine the optimal solution for the customer.
• Demonstrate the full range of product features, showcasing potential uses and benefits to customers.
• Develop and deliver compelling, personalized demonstrations, proofs of concept, and prototypes based on customer insights.
• Contribute to the sales proposal, RFP, and Tender processes across assigned regions.
• Deploy Harrison.ai solutions, including software installation, configuration, and system testing.
• Collaborate with healthcare industry vendor partners to create and maintain integrations for our customer base.
• Design and implement integrations using messaging standards like RESTful APIs and HL7.
• Maintain and manage test environments for problem replication.
• Communicate with customers and internal teams to detail project requirements.
• Work with Project Managers to ensure timely project delivery.
• Plan and train customer staff in the deployment of Harrison.ai solutions.

Requirements

• 5+ years of service experience in healthcare informatics and/or medical imaging informatics technologies.
• Experience working directly with external customers.
• Proficiency in installing and maintaining Linux operating systems.
• Knowledge of DNS, TCP/IP, SSL, and other networking concepts.
• Fluency in English is required.
• Willingness to travel, including internationally.
• Experience with case management tools (Salesforce Service Cloud, Jira) and knowledge base tools (Confluence, SharePoint).

Nice to Have

• Experience with healthcare information protocols, standards, and systems (e.g., HL7, DICOM, PACS, EHR, and/or RIS).
• Familiarity with AWS and VMWare (certifications preferable).
• Experience with healthcare workflow engines (e.g., Nextgen Connect).
• Experience with containerization platforms (e.g., Docker, Kubernetes).
• Experience with SQL databases (e.g., PostgreSQL, MySQL).
• Experience with Git or other version control systems.

What We Offer

• Innovate for Global Good: Join us to pioneer world-first AI technology that transforms patient outcomes.
• Collaboration Across Continents: Work with brilliant minds globally in a culture built on trust and teamwork.
• Well-Funded & Global: Backed by top investors, we've raised over US$240M to accelerate our impact.
• Scale Your Potential: Access yearly L&D budgets, mentoring, and a transparent growth framework.
• Flex for Life: Enjoy WFH options, flexible hours, and the autonomy to make an impact your way.
• Support for Every Family Journey: Inclusive policies to support families at every stage.

If you’re inspired by our mission, please apply now for the Presales Lead/Solution Architect - Remote position. We are proud to be an Equal Opportunity Employer, committed to building inclusive teams.