Pressed09.03.26
AI SCORE 7.5

Part-Time Retail Shift Lead - Wellness Focus

$30K–$40K/year

About the Role

Pressed Juicery is seeking a dedicated Part-Time Retail Shift Lead to join our dynamic team. If you're enthusiastic about health and wellness and passionate about creating best-in-class guest experiences, this Part-Time Retail Shift Lead role is perfect for you! You will play a crucial role in empowering our guests' wellness journeys while ensuring a superior guest experience.

What You'll Do

  • Drive company sales growth and profitability through guest-centric selling and teamwork.
  • Model the selling process to ensure goals are met during shifts.
  • Provide individual and team performance feedback to managers.
  • Support onboarding of new employees by role modeling company standards.
  • Communicate company goals and expectations clearly with all team members.
  • Lead by example to foster a guest-focused selling culture.
  • Perform opening and closing duties, including executing bank deposits and receiving shipments.
  • Maintain store appearance and cleanliness standards.

Requirements

  • Passion and knowledge of health, fitness, and wellness.
  • Ability to build guest relationships and deliver exceptional service.
  • Strong verbal and written communication skills in English.
  • Previous retail or hospitality leadership experience preferred.
  • Ability to move and/or lift up to 50 pounds.
  • Flexible availability, including weekends and holidays.

Nice to Have

  • A California Food Handler Card or applicable state-specific requirement.
  • Previous cash handling and POS experience.

What We Offer

  • Medical, dental, and vision for full-time employees.
  • 401(k) with a match up to 4% of compensation.
  • Awesome paid time-off benefits.
  • Employee Referral Program and other bonus opportunities.
  • Free Pressed products!
Language Requirements
EnglishB2
BasicIntermediateAdvancedNative
Why This Job7.5 of 10

This Part-Time Retail Shift Lead position at Pressed offers a unique opportunity to engage with customers in the health and wellness sector. With flexible hours and a supportive work environment, it's perfect for those passionate about wellness.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Proficient in using POS systems like Square or Clover to efficiently process transactions and manage inventory, ensuring a seamless customer experience.

Strong ability to inspire and lead a small team in an office environment, providing on-the-spot coaching and support to enhance team performance and guest satisfaction.

A proactive mindset towards health and wellness, coupled with a genuine enthusiasm for customer service, enabling the candidate to engage effectively with guests and promote a wellness-focused lifestyle.

Learning Resources

Customer Service Training Tipsarticle

Career Path

Part-Time Retail Shift Lead - Wellness Focus(Now)Full-Time Retail Supervisor(1-2 years)Store Manager or Operations Manager(3-5 years)

Market Overview

Market Size 2024
$45B
Annual Growth
12.2%
AI Adoption in Customer Service
64%
Investment in Customer Experience Tech
+35%
Labour Demand for Customer Service Roles
+20%
Avg Salary for Retail Shift Lead
$45K

Skills & Requirements

Required
Customer ServiceSalesTeam Leadership
Growing in Demand
Emotional IntelligenceData Analytics for Customer InsightsDigital Communication Tools
Declining
Basic Customer Support Software (e.g., Zendesk legacy versions)Traditional Telemarketing Techniques

Domain Trends

Rise of AI in Customer Service
By 2025, 75% of customer interactions are expected to be powered by AI, improving efficiency and reducing wait times.
Omni-channel Customer Engagement
Over 50% of customers prefer interacting with brands through multiple channels (e.g., chat, social media), pushing companies to adopt integrated solutions.
Personalization in Retail
76% of customers expect personalized experiences, driving the need for enhanced customer data management and analytics capabilities.

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