Talantix.io
Trulieve•08.03.26
AI SCORE 7.5

Part-Time Dispensary Associate - Customer-Focused Role

$14/
OfficeCannabis Retail
Customer Service•Communication•Retail Experience•Cash Handling•Interpersonal Skills

About the Role

We are looking for a dedicated Part-Time Dispensary Associate to join our team at Trulieve in Sebring, Florida. This role is perfect for individuals who are passionate about helping others and are interested in being part of one of the fastest growing industries in the nation. As a Part-Time Dispensary Associate, you will guide customers on their journey into cannabis by educating them on the benefits and potential side effects of our products. You will play a crucial role in providing exceptional customer service and ensuring that our patients receive the compassionate care they need.

What You'll Do

  • Provide exceptional customer service to customers, guests, and coworkers.
  • Educate customers on various cannabis products and their effects.
  • Facilitate customer purchases in compliance with state regulations.
  • Assist Managers and Shift Supervisors with returns and customer inquiries.
  • Document customer issues and concerns on their profiles.
  • Maintain a clean and well-stocked workstation throughout your shift.
  • Work directly with the leadership team to enhance the customer experience.
  • Perform additional tasks as assigned by management.

Requirements

  • High school diploma or equivalent.
  • Must be at least 21 years of age (or 18 in CT, PA, and WV).
  • Prior experience in retail or customer service is preferred.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong interpersonal skills and professionalism.
  • Must pass a comprehensive background check.
  • Valid driver's license and clean driving record for delivery responsibilities.

Nice to Have

  • Experience with cash handling.
  • Knowledge of cannabis products and their effects.
  • Ability to empathize and provide compassionate service to patients.

What We Offer

  • Competitive pay at $14.00 per hour, plus tips.
  • Flexible working hours based on store needs.
  • Comprehensive benefits package including paid time off.
  • Opportunity to work in a dynamic and growing industry.
  • Supportive work environment focused on employee development.
Language Requirements
EnglishB2
BasicIntermediateAdvancedNative
Why This Job7.5 of 10

This Part-Time Dispensary Associate role at Trulieve offers a competitive hourly wage, flexible hours, and the chance to work in a rapidly growing industry. Ideal for customer service enthusiasts!

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Proficient in point-of-sale (POS) systems for efficient cash handling and transaction processing, ensuring accurate customer transactions in a fast-paced retail environment.

→

Demonstrates strong empathy and active listening skills to effectively address customer needs and educate them about cannabis products, enhancing their overall shopping experience.

→

Possesses a proactive mindset with a willingness to learn about cannabis products and industry regulations, ensuring compliance and providing accurate information to customers.

Learning Resources

→Customer Service Training: How to Improve Customer Satisfactioncourse
→The Importance of Communication Skills in Customer Servicearticle
→Retail Customer Service Skills Guideguide

Career Path

Part-Time Dispensary Associate(Now)→Full-Time Dispensary Associate or Shift Supervisor(1-2 years)→Assistant Manager or Retail Manager(3-5 years)

Market Overview

Market Size 2024
$1.2B
Annual Growth
12.5%
AI Adoption in Customer Service
45%
Investment in Customer Experience Tech
+35%
Labour Demand for Customer Service Roles
+20%
Avg Salary for Junior Customer Service Roles
$38K

Skills & Requirements

Required
Customer ServiceCommunicationRetail Experience
Growing in Demand
Emotional IntelligenceData AnalysisDigital Communication Tools
Declining
Basic Phone SupportManual Data Entry

Domain Trends

Rise of AI Chatbots
By 2025, 70% of customer interactions are expected to be handled by AI chatbots, reducing the need for traditional customer service roles.
Omni-channel Customer Support
Companies are increasingly adopting omni-channel strategies, with 67% of consumers using multiple channels to communicate with brands, requiring associates to be proficient across platforms.
Focus on Personalized Customer Experiences
Organizations investing in personalized customer experiences are seeing a 15% increase in customer satisfaction, highlighting the demand for associates skilled in interpersonal engagement.

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