Talantix.io
Remote Position•07.03.26
AI SCORE 8.5

New Business & Underwriting Operations Support Manager - Remote

$90K–$120K/year
RemoteInsurance Technology
Operations Management•Team Leadership•Data Analysis•CRM Systems•KPI Management•HIPAA Compliance

About the Role

We are seeking a skilled New Business & Underwriting Operations Support Manager - Remote to join our dynamic team. In this role, you will be responsible for overseeing the operations of our underwriting processes, ensuring efficiency and compliance while supporting our business development initiatives. As a key player in our organization, you will lead a team dedicated to enhancing our operational capabilities and delivering exceptional service to our clients.

What You'll Do

  • Manage and optimize underwriting operations, focusing on efficiency and compliance.
  • Lead a team of professionals, providing training and coaching to enhance their skills and performance.
  • Collaborate with cross-functional teams to improve processes and drive operational excellence.
  • Analyze data to identify trends and areas for improvement in underwriting practices.
  • Ensure adherence to HIPAA compliance and other regulatory requirements.

Requirements

  • 3-5 years of experience in operations management, preferably in the insurance or underwriting sector.
  • Strong understanding of CRM systems, KPI management, and data analysis.
  • Proven leadership skills with experience in team management and development.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a remote environment.

Nice to Have

  • Experience with SQL, DBT, and CI/CD processes.
  • Familiarity with frontend development technologies such as React and GraphQL.
  • Background in project management and consulting.

What We Offer

  • Competitive salary and equity options.
  • Flexible paid time off and parental leave.
  • 100% paid medical, dental, and vision insurance.
  • Lifestyle stipend for wellbeing.
  • Flexible work-from-home policy to support work-life balance.
  • Diversity, equity, and inclusion initiatives to foster a supportive workplace.
Why This Job8.5 of 10

This remote role offers a great opportunity for experienced operations managers in the insurance sector. Enjoy competitive pay and flexible work arrangements.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in operations management with a strong understanding of CRM systems like Salesforce or HubSpot, enabling efficient oversight of underwriting processes and customer interactions.

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Demonstrates adaptability and self-discipline in a remote work environment, effectively managing time and resources while leading a team to achieve KPIs and operational goals.

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Possesses a data-driven mindset with experience in data analysis tools such as Tableau or Excel, enabling the identification of trends and insights for continuous improvement in underwriting operations.

Learning Resources

→Operations Management Basicscourse
→Data Analysis with Excelcourse
→Understanding HIPAA Complianceguide

Career Path

New Business & Underwriting Operations Support Manager - Remote(Now)→Operations Director(2-4 years)→Chief Operations Officer (COO)(5-7 years)

Market Overview

Market Size 2024
$10.5B
Annual Growth
8.2%
AI Adoption in Operations
45%
Investment in CRM Systems
+35%
Labour Demand for Operations Managers
+15%
Avg Salary for Operations Managers
$85K

Skills & Requirements

Required
Operations ManagementTeam LeadershipData Analysis
Growing in Demand
Agile Project ManagementData Visualization Tools (e.g., Tableau)Predictive Analytics
Declining
Traditional Project ManagementExcel-based Reporting

Domain Trends

Increased Automation in Operations
By 2025, 70% of operational processes are expected to be automated, reducing manual workload and increasing efficiency.
Rise of Data-Driven Decision Making
Companies utilizing data analytics for decision-making have seen a 20% increase in productivity and a 15% reduction in operational costs.
Focus on HIPAA Compliance in Tech Operations
With the rise of telehealth, 60% of tech companies are prioritizing HIPAA compliance to ensure data security and build consumer trust.

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