Medical Admin Support Specialist - Hybrid Remote Role
About the Role
We are seeking a dedicated Medical Admin Support Specialist - Remote to join our team. In this hybrid remote role, you will play a crucial part in ensuring smooth operations within our medical office. This position offers the flexibility of remote work while maintaining essential in-office responsibilities.
What You'll Do
- Manage patient scheduling and coordinate appointments efficiently.
- Handle customer inquiries and provide exceptional service to patients and clients.
- Ensure compliance with HIPAA regulations and maintain patient confidentiality.
- Utilize EMR systems for data entry and record-keeping.
- Assist in managing clinical imaging applications and support the medical staff.
- Prepare and maintain documentation using Google Slides and Excel.
- Collaborate with team members to enhance workflow and improve patient experience.
- Participate in ongoing training and development to stay current with medical terminology and office procedures.
Requirements
- 1-2 years of experience in a medical office setting or administrative support role.
- Strong communication skills and ability to multitask effectively.
- Familiarity with medical terminology and clinical imaging applications.
- Proficiency in using EMR systems and Microsoft Office Suite.
- Ability to work independently and as part of a team in a hybrid environment.
Nice to Have
- Experience with PACS and RIS systems.
- Knowledge of insurance processes and medical billing.
- Prior experience in customer service within a healthcare setting.
What We Offer
- Work/life balance with no on-call shifts.
- Comprehensive medical, dental, and vision benefits.
- 401K with employer contribution and match.
- Accrue up to 17 days of PTO per year.
- Annual compensation growth path to support your career development.
This Medical Admin Support Specialist role offers a hybrid remote work environment with competitive salary and excellent benefits. Ideal for individuals looking to balance work and personal life.
Who Will Succeed Here
Proficient in EMR systems like Epic or Cerner, with a strong understanding of medical terminology to ensure accurate data entry and patient management.
Highly organized and detail-oriented, capable of managing multiple scheduling tasks and customer service inquiries in a hybrid remote environment while maintaining strong time management skills.
Familiar with HIPAA compliance regulations and practices, demonstrating a proactive mindset towards ensuring patient confidentiality and data security in all interactions.
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