KYB Operations Analyst - Remote Role at MoonPay

About the Role

We are seeking a KYB Operations Analyst remote to join our team at MoonPay. In this role, you will play a crucial part in strengthening our customer onboarding, remediation, and due diligence capabilities. As a KYB Operations Analyst remote, you will ensure that our partners are onboarded and engage with MoonPay products in a fully compliant manner.

What You'll Do

• Conduct thorough KYB reviews for MoonPay partners, including information gathering, documentation verification, and risk assessment in line with internal policies and regulatory requirements.
• Analyze complex corporate structures to identify beneficial owners and ensure compliance with KYB and AML regulations.
• Perform adverse media and risk screenings, assessing potential financial crime, reputational, and regulatory exposure.
• Review partner business models and products to ensure alignment with MoonPay’s internal compliance guidelines.
• Provide timely, professional support to corporate customers on onboarding and compliance-related queries.
• Partner closely with Compliance, Legal, and Enterprise Sales teams to manage escalations and resolve high-risk or complex cases.
• Act as a KYB subject matter expert and escalation point for customer-facing teams.
• Develop, document, and continuously improve KYB processes by identifying inefficiencies and driving data-backed improvements.

Requirements

• 1+ years of hands-on experience in corporate onboarding, with strong knowledge of KYB, KYC, and AML regulations.
• Experience working in fintech, crypto, or Web3 environments, with an understanding of the associated regulatory landscape.
• Strong research, investigative, and analytical skills, with high attention to detail and sound risk judgment.
• Ability to analyze corporate structures and beneficial ownership, and clearly document findings and decisions.

Nice to Have

• Experience performing or supporting Enhanced Due Diligence (EDD) on higher-risk corporate entities.
• Exposure to working with cross-functional teams such as Legal, Sales, or Risk in regulated environments.
• Experience in customer support or customer-facing operational roles, particularly handling onboarding, compliance, or verification-related queries.

What We Offer

• Competitive salary package.
• Equity package: All employees have ownership at MoonPay.
• Pay for performance equity bonus.
• Unlimited holidays: Autonomy to choose when to work.
• Hybrid working schedule: Work fully remotely or at your nearest Moonbase.
• Private healthcare benefits.
• Enhanced parental leave.
• Annual training budget to support your training journey.