About the Role

We are seeking a Head of RTO to join our dynamic team at Crypto.com. This remote position offers a unique opportunity to lead operations in the rapidly evolving crypto trading environment. As the Head of RTO, you will oversee the company's platforms, ensuring the seamless reception, transmission, and execution of client orders while maintaining the highest standards of operational excellence.

What You'll Do

  • Monitor the company’s platforms to ensure optimal performance and reliability.
  • Prepare various reports for management and clients, providing insights into trading activities.
  • Implement and enhance the company’s execution and Best Interest Policy.
  • Suggest continuous improvements to operational procedures to enhance departmental efficiency.
  • Conduct trade surveillance and monitor transactions to ensure compliance and security.
  • Collaborate with IT and operations technology teams on system enhancements, focusing on automatic monitoring solutions.
  • Test software releases, upgrades, and applications as part of the trading system.
  • Control trade processing to the clearing firm accurately and efficiently, resolving any discrepancies.
  • Assist with reconciliations, fund, and balance settlements at the end of the trading day.
  • Troubleshoot various trading issues and liaise with appropriate teams to ensure timely resolution.
  • Perform preliminary analysis of customer complaints and conduct competitor analysis and market research as needed.

Requirements

  • University/College Graduate.
  • Holder of CySec Advance Certificate.
  • 5 years of experience in Brokerage services within a CySec regulated environment.
  • Excellent command of the English language.
  • Ability to work in an intensive environment and under pressure.
  • Strong communication skills.

Nice to Have

  • Experience with AI tools in operational settings.
  • Knowledge of trading systems and software.
  • Familiarity with regulatory compliance in the crypto space.

What We Offer

  • Competitive salary ranging from $120,000 to $150,000 per year.
  • Flexible remote work environment.
  • Opportunities for professional growth and development.
  • Dynamic and innovative company culture.
  • Access to cutting-edge technology and tools.
Language Requirements
EnglishC1
BasicIntermediateAdvancedNative
Why This Job8.5 of 10

This Head of RTO position at Crypto.com offers a unique opportunity to lead operations in the crypto trading sector, with a competitive salary and flexible remote work.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Extensive knowledge of brokerage services and regulatory compliance, particularly CySec, to ensure adherence to industry standards in crypto trading operations.

Strong analytical mindset with experience in leveraging AI tools for market research and operational efficiency, enabling data-driven decision-making in a fast-paced trading environment.

Proven leadership experience in remote settings, demonstrating the ability to manage cross-functional teams and drive operational excellence in a decentralized work model.

Learning Resources

Understanding Cryptocurrency Trading and Brokerage Servicescourse

Career Path

Head of RTO - Remote Opportunity in Crypto Trading(Now)Director of Trading Operations(1-2 years)Chief Operations Officer (COO) in a Crypto Company(3-5 years)

Market Overview

Market Size 2024
$12.5B
Annual Growth
15.2%
AI Adoption in Trading
78%
Investment in Crypto Trading Platforms
+120%
Labour Demand for Brokerage Services
+30%
Avg Salary for Head of RTO
$180K

Skills & Requirements

Required
Brokerage ServicesCySec ComplianceTrading Systems
Growing in Demand
Blockchain TechnologyRegulatory Technology (RegTech)Data Analytics
Declining
Traditional Brokerage PlatformsManual Trading Systems

Domain Trends

Rise of AI-Driven Trading Systems
AI tools are increasingly being adopted in crypto trading, with 78% of firms implementing AI for market analysis and trading decisions, leading to improved efficiency and reduced risks.
Increased Regulatory Scrutiny
With 60% of crypto firms reporting regulatory challenges, compliance with CySec and other regulatory bodies is becoming crucial for operational success, driving demand for expertise in compliance.
Shift Towards Decentralized Finance (DeFi)
The DeFi market is projected to grow by 40% annually, pushing traditional brokerage services to adapt and integrate decentralized solutions in their offerings.

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