Facilities Project Manager - Remote Opportunity at MML Hospitality
About the Role
We are looking for a Facilities Project Manager remote to join our team at MML Hospitality. In this role, you will be the operational command center for Repair & Maintenance (RM) across our portfolio, ensuring exceptional service and operational excellence.
What You'll Do
- Run the RM Command Center by acting as the central intake and routing hub for all RM-related issues across the portfolio.
- Manage facilities communication channels such as Slack, intake forms, trackers, and dashboards.
- Triage incoming issues and route them to the appropriate RM resource, vendor, or warranty path.
- Set priorities and maintain workload visibility for the RM team, tracking issues from intake through resolution and close-out.
- Establish and maintain standardized RM systems across all properties, ensuring data accuracy and reliability.
- Maintain warranty documentation, service agreements, and preventive maintenance schedules.
- Serve as the Facilities lead during project turnover from Development to Operations, ensuring all turnover packages are complete and actionable.
- Coordinate RM-related vendors and service providers, confirming scope alignment and expectations with trades.
Requirements
- 5+ years of experience in facilities management, construction project management, or property operations.
- Strong understanding of building systems, warranties, and maintenance workflows.
- Proven ability to run systems and processes effectively.
- Highly organized and detail-oriented, with the ability to manage high-volume issue flow.
- Clear communicator who can enforce structure without creating friction.
Nice to Have
- Experience in hospitality, restaurant, or multi-site operations.
- Familiarity with facilities management software systems.
- Experience supporting new openings or capital project turnover.
What We Offer
- Competitive Salary
- Bonus Potential
- Paid Time Off
- MML Property Discounts (Hotel, Restaurant, Retail)
- Beverage Education Reimbursement
- Advancement and Promotion Opportunities
- Community Service Opportunities
- Relocation Assistance
- Comprehensive Medical, Dental, Vision, Disability, Life, and Pet Insurance
- Retirement Benefits
- Parental Leave
If you are looking for a Facilities Project Manager remote position that allows you to make a significant impact in the hospitality industry, apply now!
This Facilities Project Manager remote role at MML Hospitality offers a unique opportunity to lead operations in a dynamic hospitality environment with competitive benefits.
Who Will Succeed Here
Strong proficiency in facilities management software (e.g., CMMS like FMX or Maintenance Connection) to effectively track and manage repair and maintenance requests.
Exceptional organizational skills with a detail-oriented mindset, capable of managing multiple projects simultaneously in a remote work environment.
A proactive problem-solver with a thorough understanding of building systems (HVAC, plumbing, electrical) and the ability to communicate technical information clearly to non-technical stakeholders.
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