Exchange Operations Specialist - Remote at Crypto.com

About the Role

We are hiring an Exchange Operations Specialist - Remote to join our dynamic team at Crypto.com. In this role, you will be instrumental in safeguarding the operation and administration of our Exchange and Clearing Organization. You will also innovate and automate processes, contributing to our mission of providing exceptional service in the cryptocurrency trading space.

What You'll Do

• Provide expert-level remote management, administration, and support for the Production and Demo trading exchange.
• Update underlying symbols, create and schedule contracts, and perform end-of-day processing.
• Contribute to the ongoing refinement and enhancement of services, focusing on continuous process improvement.
• Assist in the investigation and implementation of third-party tools to enhance service delivery.
• Support quality assurance testing to ensure service reliability and accuracy.
• Handle a wide variety of operational issues, both within and beyond the defined job description.

Requirements

• Ability to perform effectively in a mission-critical operational team environment.
• Proven track record of collaborating with internal departments to deliver exceptional customer service.
• Experience or familiarity with Linux servers is preferred.
• Willingness to provide periodic off-hours coverage.
• Knowledge or experience in cryptocurrency, prediction markets, and options/futures trading markets.
• Strong understanding of sports trading operations, including market types and settlement rules.

Nice to Have

• 1–3 years of experience with Python scripting and API management.
• Expertise with cron jobs and scheduled task management in production environments.
• Experience pulling and processing large datasets from APIs and real-time data feeds.

What We Offer

• Competitive salary and attractive annual leave entitlement, including birthday and work anniversary.
• Flexibility in work hours with a hybrid or remote setup.
• Opportunities for career growth through our internal mobility program.
• Crypto.com Visa card provided upon joining.
• A transformational and proactive working environment that empowers employees.

Join us at Crypto.com as we continue to accelerate the adoption of cryptocurrency and empower the next generation of builders and creators. If you're ready to kickstart your future with us, apply now!