Documentation Analyst - Remote Position

About the Role

We are seeking a skilled Documentation Analyst - Remote to join our dynamic team. This role is pivotal in ensuring the accuracy and clarity of documentation related to lease contracts and funding packages. As a Documentation Analyst - Remote, you will play a crucial role in supporting our clients through the leasing life cycle, enhancing their experience with our services.

What You'll Do

• Review and analyze documentation for accuracy and compliance with company standards.
• Collaborate with cross-functional teams to streamline documentation processes.
• Prepare user manuals and training materials to facilitate client onboarding.
• Utilize Microsoft Word and Excel to create and manage documentation.
• Conduct KYC (Know Your Customer) checks and ensure all documentation meets regulatory requirements.
• Provide troubleshooting support and technical communication to clients.
• Assist in project management tasks related to documentation and software implementation.
• Deliver exceptional customer service and client support throughout the documentation process.

Requirements

• 2-5 years of experience as a Documentation Analyst or in a similar role.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Word and Excel.
• Experience with SWIFT and XML is a plus.
• Excellent communication skills, both written and verbal.
• Ability to work independently in a remote environment.
• Familiarity with business processes and documentation standards.
• Experience in client services or software consulting is preferred.

Nice to Have

• Knowledge of the leasing life cycle and loan documentation.
• Project management experience.
• Technical writing experience.

What We Offer

• Competitive pay with incentive opportunities.
• Full benefits package starting on day one.
• 8 paid holidays and a generous paid time off policy.
• Training and mentoring from industry experts.
• Flexible remote work environment.