Dialog Marketing Trainee - Remote Internship

About the Role

Join Timocom as a Dialog Marketing Trainee - Remote and kickstart your career in customer service within the logistics sector. This internship offers you the chance to gain hands-on experience while working with an international team dedicated to enhancing customer satisfaction. As a Dialog Marketing Trainee, you'll engage directly with our diverse clientele, ensuring their inquiries are handled with care and professionalism.

What You'll Do

• Engage with customer inquiries via phone and email, acting as a direct contact for our international customers.
• Enhance customer satisfaction through individual and quality-focused support.
• Handle general administrative tasks in direct customer contact.
• Participate in a varied training program over three years, gaining insights into different departments within the company.
• Receive mentorship to develop essential skills and knowledge in the logistics industry.
• Enjoy flexible working hours and location options, including remote work.
• Have the opportunity for permanent employment upon successful completion of training.

Requirements

• High school diploma or equivalent.
• Fluent in German and good English; additional languages are a plus.
• Basic experience with Microsoft Office, especially Word and Excel.
• Strong communication skills and a team player attitude.
• Reliable and engaged with a willingness to learn.

Nice to Have

• Experience in customer service or marketing roles.
• Knowledge of logistics or supply chain management.
• Familiarity with CRM systems.

What We Offer

• Guaranteed employment after training based on performance.
• Access to a wide range of training resources.
• Flexible working arrangements including remote work options.
• Support for environmentally friendly commuting options.
• Complimentary meals in the employee restaurant.
• Company events to celebrate success and foster team spirit.