Deployment Strategist - AI Transformation for Enterprises

About the Role

We are on a mission to transform how people interact with companies by making every conversation seamless, personalized, and human-like. As a Deployment Strategist, you will play a crucial role in driving AI transformation at Global 2000 enterprises, acting as the “Field CPO” for Parloa’s most strategic customers. This is a unique opportunity to be at the forefront of a new industry, defining what “good” looks like in agentic AI for enterprises.

What You'll Do

• Land big clients (Global 2000 with complex, off-roadmap needs) and ensure their AI transformation succeeds.
• Manage stakeholders across business and tech (CEO, COO, CIO, CTO, VP Support), owning deployment from value thesis through production to expansion.
• Translate customer needs into product capabilities that become reusable platform features.
• Build prototypes, make product changes, and create business plans hands-on – execution over PowerPoints.
• Represent customers to Parloa Product and vice versa, bridging both worlds.
• Navigate ambiguity in agentic AI workflows, ROI models, and change management.
• Influence without authority across Product, Engineering, Sales, and Customer Success to drive outcomes.
• Feed validated learnings to product roadmap, turning customer work into platform capabilities that compound.

Requirements

• 7-12 years of experience in enterprise software (solution architecture, product, or consulting) with a proven track record of customer-facing delivery.
• Ability to translate customer outcomes into product reality and vice versa.
• Experience presenting to C-suite across business and tech functions.
• Hands-on execution: built prototypes, made product changes directly.
• Architectural credibility: scoped off-platform features and assessed feasibility.
• Adaptability and comfort in ambiguity.
• Nice-to-have: experience in travel, fintech, insurance, retail, healthcare, or enterprise software.

What We Offer

• Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup.
• Competitive salary and benefits package.
• Flexible working conditions with remote work options.